- Full-Time
- Permanent
- FAIRMONT
- Security
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Fairmont Austin, Austin, United States
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REF34888M
Security Officer
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Summary of Responsibilities:
Reporting to the Security Director, responsibilities and essential job functions include, but are not limited to, the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Demonstrate Fairmont core values in all interactions.
- Regularly patrol all areas and buildings on Fairmont Austin property
- Manage presence of trespassers and unauthorized persons found on property according to Fairmont standards.
- Prepare and distribute electronic key cards.
- Conduct security and baggage checks as required.
- Monitor CCTV cameras and take all necessary actions to secure guests, colleagues and Fairmont Austin property.
- Monitor and report any vehicle infractions occurring at Fairmont Austin properties including parking, speeding, dangerous driving, etc.
- Promptly respond to any activated fire prevention devices, investigate causes and report findings.
- Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.
- Develop and maintain close and effective working relationships with all supporting departments.
- Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.
- Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.
- Participate in hotel committees.
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
- Perform any other duties, tasks, and assignments within your department as required
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
- Previous Security / Safety experience in a large property is preferred. Experience in a similar capacity in a luxury hotel environment is preferred
- Willingness to submit to a criminal records check and possess a clean criminal record are required
- Strong written and verbal communication, interpersonal and conflict resolution skills are required
- Working knowledge of MS Office programs is required
- Proven ability to work cohesively as part of a team in a multi-culturally diverse environment
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong work ethic, highly responsible and reliable work ethic required
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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