Room Attendant

Conveniently located in the Heart of the Cultural Precinct near Brisbane's South Bank Parklands, Novotel Brisbane South Bank is just steps away from the Brisbane Convention and Exhibition Centre, the Queensland Performing Arts Centre, and the Queensland Art Gallery. 

Since opening our doors in 2018, we've consistently put our guests first providing award-winning service and accommodation to both business and leisure clients. We believe “Hospitality is a work of Heart”, everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals.

We are looking for passionate, energetic housekeeping professionals that enjoy engaging with guests, helping to provide a memorable stay. As a Room Attendant, you will join our Housekeeping Team in taking care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Some of the duties of this role include: 

• Carry out programmed / regular cleaning duties of guest rooms, storage areas and corridors as allocated, to the required standard.
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Ensure guest laundry is handled in line with Hotel policy.

With the diversity of guest we work with, we need a housekeeping team that can be flexible to work in the mornings, as well as evening shifts, weekends, and public holidays where required. Additionally you will have the following skills / experience: 

• Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions. 
• A high standard of hygiene, grooming and presentation.
• Excellent communication skills with fluency in English. 
• Previous experience in similar roles within a Hotel environment.
• Unlimited working rights in Australia is a must. Work visa sponsorship will not be provided.

What is in it for you?

• Join an award-winning team that thinks outside the box!
• Fun and friendly work environment. We have an 8.2/10 employee satisfaction score!
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Learn Your Way Academie
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion:
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS