- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
NOVOTEL PARIS 13 PORTE D'ITALIE, KREMLIN BICETRE
__jobinformationwidget.freetext.ExternalReference__
PGMWY535
Réceptionniste polyvalentF/H
Mission:
Votre principal challenge pour cette mission? LA SATISFACTION DE NOS CLIENTS !
- Tu assureras un accueil chaleureux efficace "heartist" et conforme aux attentes qualité des deux marques présentes au sein de notre combo.
- savoir recevoir le client n'est pas uniquement savoir faire un check in : La polyvalence est une seconde nature chez toi et tu assureras les différentes prestations offertes aux clients (accueil, réservation, petits déjeuners, bar) pour que tu sois l'atout, avec l'équipe de réception, de notre combo.
- Tu réaliseras les procédures informatiques administratives liées au séjour des clients sur OPERA CLOUD/ Résaweb / STRIPE
- Tu garantiras la satisfaction d'une clientèle d'affaires internationale en :
- Assurant un relationnel professionnel et personnalisé,
- Fidélisant les clients au travers du programme All avec une attitude commerciale adaptée,
- Tu renseigneras les clients sur les services de nos hôtels , et en présentant la destination, et les "bons plans du moment".
- Vous êtes soucieux de la qualité et attentif aux remarques de vos clients ! Vous n’hésiterez pas à les partager pour avancer en équipe dans la bonne direction.
- Tu veilleras à la sécurité des biens et des personnes lors de ton shift.
- Ton esprit "Heartist" te permettra de t' inscrire en élément moteur dans une équipe professionnelle qui sera ravie de te faire partager sa passion du client.
Profile:
- Polyvalence et autonomie
- Bonne maitrise de l'anglais, une deuxième langue est un plus.
- le manque d'experience n'est pas un problème, on s'occupe de te former, si on te recrute c'est aussi ta capacité d'adaptation.
- Connaissances du logiciel Opera Cloud, Resaweb (appréciées mais non obligatoires)
- Aisance relationnelle, open.
- Organisé(e), curieux (se), dynamique, présentation soignée
Vivez en ACCOR avec vos talents, rejoignez-nous dès maintenant !
#BeALLYouAre.
Poste ouvert aux débutants, aux étudiants.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mercure Brisbane Garden City, Upper Mount Gravatt, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Australia
Job Category
Rooms
Description
Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. This is a great opportunity for a strong Assistant Manager to take the next step in their ca
Reference
b0363c70-a5f6-4622-bde9-95f337ab0856
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
The Guest Service Agents are the first and last impression at the hotel. The position is responsible for ensuring exceptional service is provided to guests at all times, making guests feel both welcom
Reference
ba4930e4-561a-44f5-a340-93c61a19a5cd
Expiry Date
01/01/0001
Salary
Location
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brisbane
Job Category
Rooms
Description
In this role you will:With a hands-on approach, effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel l
Reference
0b2cbd60-fa87-4390-a02b-ceb25bb41f4b
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Guest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have
Reference
3b9c2eb7-e53a-498a-b35b-149a383b7f72
Expiry Date
01/01/0001
Salary
Location
ibis London Wembley, Wembley, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Wembley
Job Category
Rooms
Description
Do you have a passion for people? Do you enjoy meeting new faces every day? If this is the case… Then we want YOU to join our Front Office team! :) Ibis London Wembley is looking for positive team me
Reference
91c3924c-8d12-4379-bb98-6c4c6660d7a3
Expiry Date
01/01/0001
Salary
Location
Contagem, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Contagem
Job Category
Rooms
Description
Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área. Colocar os clientes no “cor
Reference
9d166b9a-10f5-4e24-9497-30c75e0f5a42
Expiry Date
01/01/0001
Salary
Location
Mercure Guarulhos Aeroporto, Guarulhos, Brazil
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Guarulhos
Job Category
Rooms
Description
Supervisionar a limpeza e arrumação dos apartamentos e áreas comuns (sociais e públicas), garantindo os padrões de qualidade requeridos pela marca.- Supervisionar equipe de arrumadeiras e auxiliares d
Reference
79b6d574-9bc1-4a74-90a7-ab93d2f50f18
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeepin
Reference
16466fb1-d889-4abd-ac6a-39fea2fa1037
Expiry Date
01/01/0001
Salary
Location
Belo Horizonte, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
b8804aac-fdc7-47af-beb0-7a13ab269bd0
Expiry Date
01/01/0001
Salary
Location
Belo Horizonte, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
2b1eb3c7-e297-41c5-8422-a925513922dc
Expiry Date
01/01/0001