Porter

Mercure Perth is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well-appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.

Our Front Office team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include:

• Welcoming guests
• Carrying luggage
• Valet parking guest vehicles
• Escorting guests to their rooms
• Explaining hotel facilities
• Maintaining the cleanliness standards of the Hotel entrance
• Delivering amenities and other items to guest rooms
• Providing tourism information including dining and entertainment recommendations
• Promoting the Accor Live Limitless Loyalty Program
• Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

The successful candidate will have previous experience in a similar role plus:

• Ability to lift sometimes heavy luggage
• Ability to work unsupervised
• Ability to provide prompt and efficient service including upselling advantageous
• Time management skills with the ability to multi-task
• Responsible Service of Alcohol
• C Class Driver’s Licence (manual)

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities