People & Culture Manager (Saudi Nationals only by law)

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: People & Culture Manager (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

• Team member benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

• Treat all guests and team member in a polite and courteous manner at all times. 
• To give your full cooperation to all team members, and assist in a prompt, caring, and helpful manner.
• To anticipate team member’s needs wherever possible and react to these to enhance team member satisfaction.
• To promote a helpful and professional image to the internal and external guests.
• To ascertain a high degree of team member satisfaction (to receive zero complaints about your department).
• To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
• Strict adherence to legal regulations and work permits regarding foreign expatriate team members.
• Conducts job application correspondence and sees to due and proper answering and filing of all
• documents, applications advert, etc.
• Co-ordinates and initiates yearly performance evaluations at all team member levels.
• Sees to insurance administration, and notifies superior in case of deviation or irregularity.
• Ongoing information of personnel regarding problems, changes, and other news.
• Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
• Ensures proper job descriptions are available for all functions, and continuously adapts them in coordination with relevant supervisors to operational requirements.
• Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data
• Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
• Oversee recruiting in coordination with the various Department Heads.
• Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
• Supervises adherence to remuneration guidelines and discusses any deviations with GM/HM.
• Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
• Acts as a Godfather and counsels team members in personal and professional matters.
• Exit Interviews with all resigning team members to establish reason patterns for resignation.
• Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
• Organizes social and leisure activities in coordination with Department Heads for the team members.
• Organization, supervision, and maintenance of team member accommodation. Regular inspection tours. Sees that pest control, repair, and improvement work is carried out.
• Maintains good coordination and information with the Director of Finance for payroll and other finance-related matters.
• Prepares monthly reports as per requirements.
• Maintains a monthly overview of the vacation and public holiday balance of all team members and delivers a monthly consolidated summary to the relevant supervisors.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• To comply with the hotel's legal requirements for fire, bomb threats, and Health & Safety.
• To attend all training sessions as required.
• Coordinate with the hotel’s travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips).
• Ensure that airport pickups and accommodation for all new arrivals have been arranged.
• Efficiently managing the indirect reports.
• To operate an efficient and accurate administration process in order to meet statutory, legal, and internal requirements (internal and external audits).
• To ensure team member handbooks are distributed to all team members.
• To arrange team member’s Identity card upon completion of Visa formalities
• To arrange Name Tags for team members and outsourced team members.
• Ensuring HRMS is up to date with all relevant team member information.
• To manage departmental time sheets.
• To ensure effective communication internally and externally.
• To assist the recruitment & retention officer, the team member benefits and relations officer, the PRO, and the visa coordinator with administrative requirements for the smooth functioning of the department.
• Attend meetings and draft minutes of meetings to be circulated.
• Assumes responsibility of Duty Manager when scheduled to do so.
• To carry out any reasonable duties as requested by a Director of P&C and GM/HM.
• Other duties as assigned by the Director of P&C and GM/HM.

Bachelor’s Degree, in HR or Business Management

Minimum 1 year in a similar role

Excellent coordination and multi-tasking ability, strong interpersonal and analytical skills, ability to work under pressure and respond to tight deadlines.