Partnerships Manager

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

An exciting opportunity has become available for a Partnerships Manager to join our team in Singapore. This role will focus on activating partnerships through targeted campaigns and communication, supporting the team to drive awareness, member engagement and performance through ALL Rewards points. The role includes reporting, enhancing partnership visibility through in-hotel and digital channels with the MEA APAC commercial team and supporting internal communication to raise Heartists’ awareness for loyalty recruitment and engagement.

Role and Responsibilities

• Support the development of loyalty partnerships and sponsorship objectives and priorities for the Hub
• Manage and drive the roadmap of loyalty partnership initiatives, communicating with stakeholders to maintain commitment in achieving the objectives
• Support the management and execution of yearly loyalty partnerships and sponsorship activities
• Partner with the digital team to localize partnership animation across ALL.com and the APP, ensuring that the most relevant partners and offers are showcased
• Support the Loyalty Operations teams to educate hotels about the most relevant partnerships that may support the recruitment or engagement of members
• Working closely with the central and international partnership teams, share best practice and innovative campaign ideas to support revenue growth and new partner acquisition streams
• Support the development of processes to funnel new partnership/sponsorship leads into the team, with clear metrics required to fast-track reviews and analysis
• Support the ongoing forecast, communication, and reporting of Partnerships on behalf of the MEA APAC region, increasing visibility and awareness

• Advanced knowledge and experience in marketing and analytics
• Intermediate project management skills
• Advanced proficiency in Microsoft Excel, Outlook, Powerpoint and Teams
• Entrepreneurial and strategic mindset with a strong ability to detect potential
• Excellent communication skills and ability to build relationships at all organizational levels
• Strong commercial acumen
• A Bachelor Degree in Marketing or Business Management
• Relevant experience in Partnerships, Loyalty or Account Management preferably within Hospitality, Financial Services or Airlines

Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.