- Full-Time
- Permanent
- MERCURE
- Rooms
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MERCURE LUCKNOW, Lucknow, India
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REF39801I
Laundry Executive
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
- To assist the Executive Housekeeper to plan, organize, and execute the daily operations of the Laundry Department.
- Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
- Ensure that all the Standard Operating Procedures set for the Laundry department are followed.
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
- Assist the Executive Housekeeper to plan and ensure to implement preventive maintenance for all the laundry equipments.
- Ensure to assist the Executive Housekeeper to plan and budget the revenues and costs for the Laundry department.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Develop and maintain effective relationships with all service providers.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Assist the Housekeeping Manager to conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Plan and schedule work for the group to ensure proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties.
- Co-ordinate with the Chief Engineer in the area of maintenance and purchase of various laundry equipment.
- Ensure to keep abreast with new developments in the laundry industry, trends in textiles and chemicals for textile care.
- Ensure that the laundry equipment and area of work is maintained in a clear, safe & hygienic manner and as per the standards.
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
- Ability to accept responsibility;
- Self confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
Graduate / Diploma / Degree in HM / Any other equivalent qualifications.
4-5 year of experience
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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