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  1. Full-Time
  2. Permanent
  3. Information Technology
  4. ACCOR

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF52676Y

IT Assistant

Region

MEA SPAC



Job Description

IT Operations

  • Provide technical support to staff by troubleshooting and resolving IT-related issues.
  • Install, configure, and maintain computer hardware and software.
  • Assist in managing network systems, including routers, switches, and firewalls.
  • Support the setup and management of email accounts and servers.
  • Assist in ensuring data backup, security, and privacy compliance.
  • Help maintain inventory of IT equipment and software licenses.
  • Provide support for hardware repairs and software updates.
  • Assist with training users on new technologies and software tools.
  • Document IT issues and resolutions for future reference.

Qualifications

  • Bachelor's degree in Information Technology or related field, or relevant certifications.
  • Familiarity with Windows and Mac operating systems, office software, and hardware components.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
  • Basic knowledge of network protocols, firewalls, and security tools.
  • Ability to work under pressure and meet deadlines

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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