Guest Service Associate - F&B - Pullman Chennai Anna Salai

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Deliver F&B services in accordance to departmental standards and procedures
• Maintain the telephone etiquette at all times.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when required.
• Take guest orders accurately, honor all special requests.

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management

• Diploma or Degree in Hospitality Management.
• Good reading, writing and oral proficiency in English language.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.