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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Novotel Auckland Ellerslie, Auckland, New Zealand

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REF39905Q

Guest Relations Coordinator

Region

MEA SPAC


This vacancy has now expired. Please see similar roles below...


Company Description

Novotel & Ibis Auckland Ellerslie is a dual branded hotel home to Acacia Bar & Restaurant and multiple conference spaces. Our hotel has a combined 247 contemporary guest rooms with our staff creating memorable moments for our guests.


Job Description

As our next Guest Relations Coordinator, you will:

  • Collaborate with team members to recognise our VIP guests
  • Drive recruitment of new members to our loyalty program
  • Engage with guests and respond to feedback through our online platforms

Qualifications

Skills & Experience

  • Strong administration skills
  • Proven experience in customer-facing roles
  • Projects a professional image, being the face of the hotel
  • Awareness of the industry and its trends
  • Builds rapport and takes initiative to connect

Additional Information

What’s in it for you:

  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services +  Flexible Rosters
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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