- Full-Time
- Permanent
- SLS
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
SLS South Beach Miami, Miami Beach, United States
__jobinformationwidget.freetext.ExternalReference__
REF51290B
FT Restaurant Server
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our F&B Team as a Server located at SLS South Beach in Miami.
JOIN THE SLS FAMILY TODAY!
Job Purpose:
Under the general guidance of the Restaurant Manager, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the the company Core Values.
Duties & Functions:
- Must love and support their TEAM!
- Must love and take care of guests!
- Must say “yes” and “thank you” often!
- The “Server” supports and takes direction from the “Captain” for all service related expectations and standards.
- Ensures a seamless guest experience
- Greets gusts when applicable.
- Prepares table for service
- Acts as the food and cocktail tour guide, making personal recommendations along the way
- Possesses thorough knowledge of food and beverage menu in order to answer all questions from guests
- Serves food, wine and beverages
- Oversees all aspects of table service
- Provides direct service to guests by taking orders for alcoholic and non-alcoholic beverages
- Delivers all requests from guests in a timely fashion
- Maintains, clears, and resets table set ups
- Inputs all orders into the POS system accurately
- Ensures work area is in compliance with the Florida health codes at all times
- Must be able to handle cash quickly and accurately
- Must be able to upsell
- Performs proper cash, comp, and check control procedures
- Performs opening, running, and closing side work
- Keeps all stations stocked by polishing and distributing china, glassware, and silverware
- Any other reasonable duties as assigned by the supervisor or manager
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
ADDITIONAL RESPONSIBILITIES
- Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
- Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
To be aware of and ensure constant compliance with all necessary operational policies including:
- Health and Safety
- Food Hygiene
- Maintenance
- Emergency Procedures
- Liquor Licensing
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Attend mandatory meetings including divisional meetings, staff meetings, etc.
- Participate in community events and ensure corporate social responsibility goals of the company are met.
- Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
- Keep work area clean and organized.
- Ensure confidential documents are kept in a secured area.
- When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
- Complete other duties as assigned by the Department Head.
- Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
- Ensure compliance with the company’s policies and procedures.
OTHER DUTIES
Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- High School Diploma or equivalent required
- At least two (2) years’ experience as a Server in a contemporary dining restaurant preferred
- Must have an exceptional personality and hospitality driven attitude
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift.
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
All your information will be kept confidential according to EEO guidelines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Sydney City Centre, Sydney, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
This is a hands-on role which is focused on delivering exceptional service and experiences to our valued, loyal guests. Guided by the Food & Beverage Operations Manager, you will have a strong presenc
Reference
74efe10a-7184-4566-9221-a941157f9346
Expiry Date
01/01/0001
Salary
Location
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Central Jakarta
Job Category
Food & Beverage
Description
General Responsibilities of a Banquet Sous Chef:Assist in Menu Planning and Food Preparation: Collaborate with the Executive Chef to design banquet menus and ensure the preparation of high-quality dis
Reference
4fab8227-2d49-44fa-934a-07bbd6c36dda
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.• To understand and respond to all guest needs and requests in a timel
Reference
7f695283-40ca-4175-b696-e4553432d00f
Expiry Date
01/01/0001
Salary
Location
ibis Styles Hobart, Hobart, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hobart
Job Category
Food & Beverage
Description
Be well versed in the restaurant, while schmoozing the guests and generally being an all-round awesome person and a team player!Communicate and delegate tasks to the teamEnsure compliance of brand sta
Reference
ad731ef7-a60f-4581-b1a0-14a9e255b172
Expiry Date
01/01/0001
Salary
Location
Novotel Manila Araneta City, Quezon City, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Quezon City
Job Category
Food & Beverage
Description
Knowledge in bar drinks and menu creationCan handle bar operations and people managementPromotes the bar's full range of productsKnowledge in budgeting and product costing
Reference
8c28d0c3-0cce-448f-b380-ec29733100fe
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Florence Piazza San Paolino, Florence, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Florence
Job Category
Food & Beverage
Description
COME AS YOU ARE & SHOW WHAT YOU CAN!Per lo staff dei nostri Bar all'interno dell'hotel 25hours di Firenze, si ricerca un/a BartenderI nostri Bartender sono ambasciatori del brand 25hours hotels, rapp
Reference
f96dd755-0fad-4532-9a00-0db576c4de6e
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at
Reference
d636dbe3-688f-4956-a53b-09da6f750549
Expiry Date
01/01/0001
Salary
Location
Fairmont Palliser, Calgary, Canada
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Food & Beverage
Description
Busperson, Hawthorn Restaurant & Bar (Part-time) Exceptional service and cuisine are hallmarks of Fairmont Palliser. As Busperson, you will take pride in the integral role you play in supporting yo
Reference
76aeeb63-8ffb-4bf0-b505-f5ca1ce9c783
Expiry Date
01/01/0001
Salary
Location
Novotel Auckland Airport, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
Prepare to serve up smiles and sprinkle a dash of delight. Join our team of food & beverage extraordinaires and become the superstar behind our guests' unforgettable dining experiences. Bring your fla
Reference
8afe6dc1-2494-4293-98f3-cbf5fd7853da
Expiry Date
01/01/0001
Salary
Location
Novotel Rotorua Lakeside, Rotorua, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Rotorua
Job Category
Food & Beverage
Description
Are you an early bird? Do you like the quietness of the wee hours of the morning? Can you start a 4:30am shift? Then come and be our early starter F&B Attendant. What you will be doing:4:30am starts &
Reference
dc808272-e31b-4977-b709-be4c865bafb6
Expiry Date
01/01/0001