- Full-Time
- Permanent
- M GALLERY
- Rooms
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Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
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REF49380N
Front Office Duty Manager
Region
Luxury & Lifestyle
Belong in a place where you can be yourself and love what you do. Join our hotel community and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.
Manage the day to day hotel operations by leading the daily rhythm of our stunning five star hotel:
- Manage all aspects of guest services during your shift;
- Effectively supervise of guest arrivals and departures ensuring that room allocations and check in/check out processes are effective & welcoming;
- Support your team of Guest Service Agents, Porters and Concierges, empowering them to deliver memorable guest interaction;
- Carry out administration of the hotel’s systems, with accurate and timely reporting.
You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:
- Minimum 2 years’ experience in a luxury or premium hotel of more than 80 rooms preferred;
- Proficiency in Opera Cloud or other PMS is preferred
- Current LCQ and General Managers Certificate preferred
- Current First Aid Certificate preferred
- Immaculate grooming and personal presentation
- Articulate communication skills and an understanding of luxury guest expectations.
- Full Driver’s Licence preferred
- Flexibility to work over a 7-day roster
- Must hold New Zealand Working Rights
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an
individual as well as being part of a supportive and inclusive team.
- Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
- Daily staff meals provided.
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression within Accor.
- Work for a world-leading Global hotel company.
- Refer a friend incentive
- Supportive and friendly working environment.
- Uniform and dry cleaning.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
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