- Part-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman at Sydney Olympic Park, Sydney Olympic Park, Australia
__jobinformationwidget.freetext.ExternalReference__
REF43694A
Front Office All Rounder
Region
MEA SPAC
At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.
Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.
Be in the heart of it all by joining our Front Office team of our Pullman Hotel!
Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure.
What does an All Rounder's role entail?
- Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay.
- Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
- Attend to incoming calls via the switchboard in a professional and polite manner.
- Maintain strict security procedures, ensuring Guest confidentiality and safety.
- Experience in a Front Office, preferably in 5 star hotels.
- Demonstrated ability to ‘surprise’ and delight our guests.
- Confidence and ability to approach people to initiate conversations.
- Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
- Outstanding communication skills, both oral & written
- Must hold unlimited work rights in Australia.
- Has a valid manual drivers license
What we can offer you
- Fast track career progression.
- Accor discounts on F&B and accommodation worldwide.
- Discounted meals and beverages.
- Reward programs.
- Generous ‘refer a friend’ incentives.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. 1.1.2 To follow the linen and uniforms laundry flow
Reference
ae5b9c84-dd1c-408d-a729-c5ef88269930
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.Duties include operating and maintaining transportation vehicles with a focus on safet
Reference
bf2c665e-fb64-44a1-bd96-d1ff90c3d3e5
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Executes all carpenting and associated work to the highest professional standards for the whole complex 1.1.2 Administration of Accommodation office 1
Reference
92f78cf1-e821-44f9-bbd4-3176c46bb742
Expiry Date
01/01/0001
Salary
Location
Novotel Surfers Paradise, Surfers Paradise, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
ACCOR
Job type
Permanent
Locations
Surfers Paradise
Job Category
Rooms
Description
About the job…At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Housekeeping Atttendants to join our d
Reference
a606cf97-7d4f-4b2b-a8a1-d73b66c02c5b
Expiry Date
01/01/0001
Salary
Location
Raffles Hotel Le Royal, Phnom Penh, Cambodia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Phnom Penh
Job Category
Rooms
Description
Maintain high standards of personal appearance and grooming, inclusive of wearing the proper uniform while working.Greet and interact with guests in a warm and friendly manner and conduct efficient ch
Reference
74fa6d22-d348-4943-8c92-c187a375ff3a
Expiry Date
01/01/0001
Salary
Location
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dibba Al-Fujairah
Job Category
Rooms
Description
Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be askedAdhere to guest check-in and check-out procedures pertaining to baggage handlingWelcome guest
Reference
77025603-42aa-497f-a194-a7a4b0d3dffc
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Kansas City, Kansas City, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Kansas City
Job Category
Rooms
Description
Specific Responsibilities:Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.Clea
Reference
0768a0d0-0542-4e0b-bd17-5b002510c571
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Kansas City, Kansas City, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Kansas City
Job Category
Rooms
Description
Title: Houseperson Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest sati
Reference
739074de-a456-4e2b-ad88-0d9adc343329
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Vietnam
Job Category
Rooms
Description
Essential Duties and Responsibilities – (Key Activities of the role)• Monitors front office personnel to ensure guests receiving prompt, cordial attention and personal recognition• Supervises the Fron
Reference
6f452fdb-f02a-4452-9ba3-7634aa777480
Expiry Date
01/01/0001
Salary
Location
Swissôtel Sydney, Sydney, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
-Assists department managers for new staff induction and training of new and existing staff. -Performs opening and/or closing shifts within the Housekeeping.-Performs rooms inspection duties.-On going
Reference
c261e922-2672-4814-8034-ee37cc8cd10d
Expiry Date
01/01/0001