Food and Beverage Manager

After many wonderful years at Club Med (co-founded by the Trigano family), in 2008, Serge Trigano launched Mama Shelter in partnership with his sons Jérémie and Benjamin. From the outset, they wanted to offer their customers an enjoyable environment and exceptional service at an affordable price. They have based themselves in the cities they love, in districts that tell a story. Focusing solely on such cherished locations has enabled the founders of Mama Shelter to express their ideal of an unusual, eccentric and unique place. More than rooms and restaurants, the Mama Shelter hotels have an energy, a vibrancy; they are true urban refuges, not just aesthetic and modern, but also popular, welcoming and sexy. The Paris East hotel was followed by hotels in Marseille, then Lyon, Bordeaux, Los Angeles, Rio de Janeiro, Prague, Belgrade, Toulouse, Lille, London, Paris West, Luxembourg, Rome, Lisbon, Paris La Défense and Rennes. Future establishments are currently planned for Dijon, Dubai along with many other places. In 2014, the international hotel chain Accor joined forces with Mama Shelter to extend this concept and welcome travellers from all over the world. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of entrepreneurial brands. Ennismore is a joint venture with Accor founded in 2021.

As a Food & Beverage Manager, you are responsible for upholding the MAMA Food & Beverage standards,
managing the brand, ensuring food quality meets the brand expectations, managing inventory, and controlling costs as it relates to product and labor. The Food & Beverage Manager works directly with the MAMA leadership
team and always embodies the MAMA Spirit.

Job Overview:
● Possesses a strong leadership presence and maintain a highly engaging, positive work environment.
● Manage all restaurant operations to include, but not limited to, guest service standards and initiatives,
product quality, cost controls and overall profitability, marketing initiatives, systems use and management,
budgeting and forecasting, department management, policy and procedure implementation and
enforcement and meeting participation and facilitation
● Plan and direct the functions of administration and planning of the Food & Beverage department to meet
the daily needs of the operation.
● Implement effective controls of food, beverage, and labor costs
● Up to date on current trends and in-depth knowledge of the restaurant industry.
● Direct and organize the activities of food and beverage operations to maintain the high standards of food
and beverage quality, service, and marketing to maximize profits through outstanding customer service.
● Ensure compliance with health, safety, sanitation, food safety and alcohol awareness standards
● Assist with completing daily, weekly, and monthly management administrative duties including operations
reports, financial documentation, human resources/staff management paperwork, standard operating
procedures, safety, and sanitations checklists, and ordering and inventory documentation
● You lead and actively participate in team meetings.
● Other duties as assigned.

Qualifications:
● Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or
similar role
● Proven customer service experience as a manager
● Familiarity with POS
● Strong leadership, motivational and people skills
● Strong financial management skills.
● Ability to work in multiple food and beverage environments, including all Mama Shelter outlets.
● Able to work a flexible schedule, including evenings, weekends, and holidays.
● Excellent critical thinking and decision-making skills.
● Excellent communication
● Team player
● Possess a can-do attitude
● Ability to perform in a fast paced and high-volume environment

Other Duties:
● This job description is not an exhaustive list of all the job functions that a team member may be asked to
perform from time to time at the direction of the leadership team.

This employer participates in E-verity!

Your experience and skills include;

• Diploma in Hospitality Management/Food & Beverage preferred
• Additional certification(s) in Food & Beverage will be an advantage
• Minimum 2-3 years of relevant experience in a similar capacity
• Ability to speak other languages and basic understanding of local languages will be an advantage
• High degree of professionalism with sound human resources management and business acumen capabilities

All your information will be kept confidential according to EEO guidelines.