- Full-Time
- Internship
- NOVOTEL
- Food & Beverage
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Novotel Nairobi Westlands, Nairobi, Kenya
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REF50706J
Food & Beverage Intern
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
We are seeking an enthusiastic and dedicated Food & Beverage Intern to join our dynamic team. This internship offers an exciting opportunity to gain hands-on experience in the hospitality industry while contributing to our commitment to exceptional guest service.
- Assist in serving food and beverages to guests in various outlets, including restaurants and room service, maintaining high standards of courtesy and professionalism
- Support the setup of tables and bars according to food & beverage standards
- Participate in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation
- Attend departmental training sessions to enhance knowledge of service standards, grooming, and job-specific skills
- Assist in planning and organizing food & beverage promotions within assigned outlets
- Collaborate with team members to ensure smooth operations and maximize guest satisfaction
- Learn and adhere to food handling policies and regulations
- Familiarize yourself with all services and facilities offered by the hotel
- Demonstrate flexibility in extending job duties and responsibilities to meet business demands and guest service needs
- Contribute to maintaining a clean and organized work environment
- Pursuing or recently completed a degree in Hotel Management or a related field
- Strong interpersonal and problem-solving abilities
- Excellent communication skills and ability to work effectively in a team
- Customer-focused mindset with the ability to remain calm and courteous in high-pressure situations
- Basic knowledge of food and beverage service standards
- Willingness to learn and adapt to new situations quickly
- Ability to work well under pressure in a fast-paced environment
- Detail-oriented with a commitment to maintaining high standards of service
- Basic computer literacy
- Flexibility to work various shifts, including weekends and holidays
- Enthusiasm for the hospitality industry and a passion for delivering exceptional guest experiences
- Knowledge of local culture and customs is a plus
- Opportunities for professional development and training.
- Friendly and supportive work environment.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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