Food and Beverage Administrator

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Bring your passion for excellence and dedication to delivering world-class service to Sofitel Brisbane Central in this newly created permanent full-time position. 

The Food and Beverage Administrator is at the heart of our food and beverage operations, providing seamless administrative support to the Director of Food and Beverage, Executive Chef and their management teams. This role supports operational teams with smooth, effective and timely handling of department administration, enabling service teams to focus on delivering an impeccable guest experience.

Key responsibilities of this position include:

• Provide administrative support to all food and beverage outlets and kitchens
• Organise and attend meetings, take minutes and prepare general correspondence
• Place and deliver food and beverage stock orders
• Coordinate reservations and payments
• Assist with guest enquiries and feedback
• Administer the work health and safety and food safety programs
• Complete data entry and reports using a range of systems and software
• Organise and maintain office and service areas
• Assist in planning and coordinating special events, promotions and projects
• Prepare onboarding and training materials for new starters and ongoing compliance
• Provide assistance to food and beverage operations as required.

• Diploma in Hospitality Management, Business Administration, or related field
• Current Food Safety Certification (required)
• Responsible Service of Alcohol certificate 
• Previous experience in food and beverage operations and administration
• Strong organisational skills and ability to multitask in a fast-paced environment
• Proficiency in inventory management software and Microsoft Office Suite
• Excellent written and verbal communication skills
• Keen attention to detail and accuracy in data entry and record-keeping
• Problem-solving abilities and proactive approach to challenges
• Customer service orientation with a professional demeanor
• Knowledge of food and beverage industry standards and regulations
• Flexibility to work evenings, weekends, and holidays as needed.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com