Director of Housekeeping

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• To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
• To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.
• To ensure the up keeping of all the front of the house, including the hotel entrance.
• To ensure the up keeping of all the designated back of the house areas.
• To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.
• To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
• To deal with different suppliers and contractors.
• To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.
• To implement housekeeping related HACCP procedures.
• To be involved in sustainable development and to apply energy and waste management.
• To monitor cost control and to suggest saving programs.
• To ensure all linen and uniform management and handling procedures are respected.
• To supervise and control Lost and Found, maintain records and mail packages to clients.
• To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.
• To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.
• Other duties as assigned.

• Minimum of 5 years of experience in a luxury hospitality setting is required.
• Proven track record of leading, mentoring, and developing a diverse housekeeping team.
• Developing and implementing housekeeping policies, procedures, and standards to ensure exceptional service and guest satisfaction.
• Additionally, the candidate will collaborate with other departments to ensure seamless operations and address any housekeeping-related issues that may arise.

Your team and working environment:

• Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
  https://careers.accor.com/

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.