- Full-Time
- Permanent
- M GALLERY
- Rooms
__jobinformationwidget.freetext.LocationText__
Alwadi Hotel Doha - MGallery, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF39394L
Concierge Supervisor
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Reliable and engaging. As a Concierge Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Supervises and directs Concierge activities.
- Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
- Recommends first and foremost the hotel’s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)
- Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean
- Coordinates the paging of guests in the lobby and Food & Beverage outlets
- Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times
- Prepares efficient work and vacation schedule for Concierge tam, taking into consideration project occupancy and forecasts and large group movements
- Ensures that all Concierge team are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- Handle problems associated with guests and liaise with department heads or executive management in the absence of the Chef Concierge.
- Prints the shift report and prepares guest arrival and departure.
- Follow-up from trace report
- Adheres to OH&S policies and procedures and ensures direct reports do the same
- Log security incidents and accidents in accordance with hotel requirements
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Understanding and ability to work in a multi-cultural environment
- Ability to work with constant interruptions with a high degree of professionalism
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
ibis Styles London Gatwick Airport, Crawley, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Crawley
Job Category
Rooms
Description
Ready to embark on a new journey at ibis Styles London Gatwick Airport? We're looking for an outgoing, dependable, welcoming Hotel Receptionist to deliver great customer service during the night. We'r
Reference
3b9f2305-bd81-4aac-afdc-4b3c2b9c195d
Expiry Date
01/01/0001
Salary
Location
Sofitel Le Scribe Paris Opéra, 9th arrondissement, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons aujourd'hui un(e) Guest Relation Manager H/F dans le cadre d'un CDI en temps plein, 39h/semaine avec 4 jours travaillés et 3 jours de repos consécutifs. Jours de travail en semaine et
Reference
f6799e81-a26c-45ea-b2f3-38592c0af709
Expiry Date
01/01/0001
Salary
Location
The Savoy, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Job Title: Cloakroom Attendant Department: Housekeeping Inspired and Supported by: Executive Housekeeper Salary: £30,570 per annum / £14.70 per hour (including service charge) Your purpose will be
Reference
55fc704d-cb08-4b39-85b8-b576283fe45f
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris La Défense, Courbevoie, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Apprenticeship
Locations
Courbevoie
Job Category
Rooms
Description
TES FUTURES MISSIONS : Pour ce poste tes missions principales seront d'apprendre le métier de réceptionniste à savoir :D'être à l'écoute, prendre en compte et anticiper les besoins clientsAccueillir l
Reference
de7a3033-9af7-44e4-b05b-08fed5bf98ec
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Rooms
Description
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Reference
362798dd-321f-4a5b-917a-f1da72abbf32
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio London Stratford, Stratford, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Temporary
Locations
Stratford
Job Category
Rooms
Description
*This position is temporary to cover maternity leave, to start as soon as possible Contract position until 31.10.2025 - With potential for extension based on availability.
Reference
f78b4e37-3712-41b0-b002-91cfb317d77c
Expiry Date
01/01/0001
Salary
Location
IBIS STYLES LYON SUD VIENNE, CHASSE SUR RHONE
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Rejoignez un esprit d’équipe et un hôtel ouvert sur le monde ! Quelle que soit votre expérience, votre motivation sera votre meilleur atout.Nous recherchons pour notre hôtel [Nom de établissement] à
Reference
RAXPE772
Expiry Date
01/01/0001
Salary
Location
Novotel Pune Nagar Road, Pune, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Pune
Job Category
Rooms
Description
What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome dri
Reference
40a5d311-f840-4a23-afc7-bf6088549aa9
Expiry Date
01/01/0001
Salary
Location
Novotel Monte-Carlo, Monaco
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Monaco
Job Category
Rooms
Description
Voiturier / Bagagiste (H/F) Toujours prêt(e) à donner un coup de main avec le sourire. En devenant Voiturier / Bagagiste (H/F), votre passion pour l’hôtel, et votre respect pour les biens de nos clie
Reference
128bab89-6951-4e4d-9e5c-afb7e08067f3
Expiry Date
01/01/0001
Salary
Location
ibis Budapest City, Budapest, Hungary
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Budapest
Job Category
Rooms
Description
Munkáddal biztosítod a vendégek zavartalan és színvonalas kiszolgálását, aktívan hozzájárulsz a tökéletes vendégélményhezProfesszionális szinten látod el a szállodai recepciós feladatokat, kétműszakos
Reference
2d1ee44b-e742-4183-ac0c-ee96fca18305
Expiry Date
01/01/0001