- Full-Time
- Permanent
- Rooms
- ACCOR
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ibis Paris Porte de Clichy Centre, Clichy, France
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REF438G
Chef de Réception
Region
Europe and North Africa
Nous avons le plaisir de vous informer qu'une opportunité passionnante s'offre à vous au sein de notre équipe !
Nous recherchons activement un(e) Chef de Réception pour rejoindre notre hôtel et contribuer à offrir des expériences inoubliables à nos clients.
En cas de performance remarquable, une promotion pour le poste de Responsable Hébergement est envisagée dans un avenir très proche.
Description du poste :
En tant que Chef de Réception, vous êtes le visage et l'âme de notre hôtel grâce à votre attitude positive, votre accueil chaleureux et votre présence sur le terrain.
Vos principales responsabilités incluront :
- Gérer et superviser l'équipe de réceptionnistes pour garantir un service client exceptionnel. Vous vous assurez de la bonne ambiance générale et êtes toujours à l’écoute des besoins et envies de chacun.
- Véritable pilier de l’hôtel, vous assurez la coordination efficace des opérations liées à la réception, comptabilité et à la gestion des plaintes.
- La satisfaction des clients est votre leitmotiv quotidien et vous vous appuyez sur la génération de moyens innovants pour améliorer continuellement la Qualité.
- Veiller à la sécurisation du chiffre d'affaires et à la bonne gestion des caisses et des débiteurs
- Participer au recrutement, à la formation et à l'évaluation du personnel de l'hébergement.
Profil du candidat :
- Expérience préalable dans un rôle similaire. Connaissance approfondie du logiciel FOLS indispensable.
- La capacité de motiver et de guider le personnel.
- Fortes capacités en communication et en résolution de problèmes.
- Sens aigu du service client et souci du détail.
- Capacité à travailler de manière autonome et à gérer plusieurs tâches simultanément.
- La maîtrise du français et de l’anglais est indispensable, l’espagnol est un vrai atout.
Si vous êtes prêt(e) à relever ce défi et à contribuer à l'excellence de notre établissement, veuillez envoyer votre CV et une lettre de motivation à h3298-rd@accor.com
Nous sommes impatients de recevoir votre candidature et de vous accueillir au sein de notre équipe !
Pourquoi nous rejoindre ?
- Rémunération attractive sur 13 mois
- Prime participation et intéressement
- Un environnement de travail convivial
- Des opportunités de développement et d'évolution de carrière
- Un cadre agréable au sein d'une équipe passionnée
- Carte Avantage Heartist avec des réductions dans plus de 5.000 hôtels Accor dans le monde + différents partenariats
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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