- Full-Time
- Permanent
- MERCURE
- Rooms
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Hôtel Mercure Paris Gare de Lyon TGV, Paris, France
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REF1433T
Chef de brigade H/F
Region
Europe and North Africa
Nous recherchons notre nouveau collègue pour rejoindre notre équipe en tant que Chef(fe) de Brigade.
La réception n’a plus de secret pour toi, tu recherches une première expérience de manager. Viens rejoindre l’équipe du Mercure Paris Gare de Lyon !
Au quotidien, ta personnalité, ton sourire, ton savoir être et ton savoir-faire contribuent à la satisfaction des clients.
Le Mercure Paris Gare de Lyon est un hôtel 4* de 315 chambres, à proximité immédiate de la gare SNCF.
Nous t’attendons pour offrir un accueil des plus chaleureux et une expérience unique à chacun de nos clients.
En tant que Chef(fe) de brigade (H/F), tu seras en charge de :
- Accueillir et prendre en charge le client avec prévenance et attention de son arrivée jusqu'à son départ
- Apporter son aide à l’assistante Chef de Réception dans ses tâches du quotidien
- Former et accompagner l’équipe de Réception
- Animer et contribuer à la réalisation des objectifs qualitatifs et quantitatifs du service
- Gérer les objections et/ou remarques éventuelles du client ; veille à apporter une réponse dans le meilleur délai possible
- Transmettre les informations nécessaires aux autres services (étages, technique,...) et aux autres membres de son service
- Valoriser les différentes prestations de l’hôtel pour optimiser les ventes
- Respecter les procédures en matière de facturation et d’encaissement
- Gérer le fonds de caisse qui lui est confié
- Apporter renfort au point de restauration "CORNER STATION"
Au MGDL, on te propose un pack ALL Inclusive pour ton futur séjour :
- Un environnement de travail attrayant avec un établissement et des back offices entièrement rénovés
- Indemnités nourriture pour prendre ses repas au "LOFT", espace également rénové,
- Ticket restaurant
- Remboursement du titre de transport à hauteur de 50%
- Mutuelle contractuelle COLONNA Facility avec un très bon niveau de couverture
- Carte collaborateur Accor "Programme ALL HEARTISTS" (notamment 30% de réduction sur les hôtels du groupe)
- Intéressement collectif sous conditions d’ancienneté
- 13ème mois sous conditions d’ancienneté
- Participation salariale sous conditions d’ancienneté
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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