Bell Attendant

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The Bell Attendant ensures guest satisfaction by efficiently handling luggage, offering information about the property, and assisting with various guest needs. This role is critical in providing a positive first and last impression, contributing to an overall memorable guest experience.

• Greet guests warmly upon arrival and departure.
• Assist guests with luggage handling, transporting baggage to and from rooms or vehicles.
• Provide directions and information about the local area, hotel facilities, and services.
• Deliver packages, amenities, and other items to guest rooms as requested.
• Ensure all luggage is properly tagged, stored, and retrieved.
• Assist in resolving guest issues or complaints, ensuring guest satisfaction.
• Cooperate with the front desk and concierge team to accommodate guest requests.
• Provide a welcoming and professional demeanor at all times.

• High school diploma or equivalent.
• Prior experience in customer service or hospitality is preferred.
• Excellent communication and interpersonal skills.
• Ability to lift heavy luggage and stand for extended periods.
• Flexibility with work shifts, including nights, weekends, and holidays.

What is in it for you:

• Employee benefit card offering discounted rates in Accor Hotels Worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS