Assistant Stewarding Manager

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

 What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.

What you will be doing:

• To have a full working knowledge of Qatar's hygiene and occupational health & safety regulations, according to Qatar Municipality standards.
• To possess the HACCP certification and to comply and follow at all times the HACCP processes put into place.
• To ensure effective payroll control through a flexible workforce and maintain close cooperation with other Food & Beverage outlets.
• To ensure that the Stewarding Department is managed, providing a courteous, professional, efficient and flexible service at all times.
• To assist and coach in the operation and be visible during peak times or major events, having a hands-on approach.
• To have full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work.
• To assign responsibilities to subordinates, implementing multi-tasking principles and checking their performance periodically.
• Conduct monthly inventory checks on all operating equipment and supplies.
• To organise in a proper way all equipment storage with full codification for all labelled items
• To control the requisitions, storage and careful use of all operating equipment and supplies.
• Conduct daily pre-shift briefings to employees on preparation, service and hotel events.
• To liaise with the Kitchen and Food & Beverage Department on daily operations and quality control. 
• To ensure that the food production areas are supplied with clean and dry kitchen utensils and  operating equipment in conjunction with the Hygiene Officer.
• To ensure that the back of the House areas are kept clean and organised.
• To handle guest and employee inquiries courteously and efficiently, report guest complaints or problems to superiors if no immediate solution can be found, and ensure follow-up with guests.

Your experience and skills include:

• Same leadership role experience for 3-4 years in 5-star hotels. 
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Highly responsible & reliable
• Excellent English and Arabic communication skills, both written and verbal required.
• Strong interpersonal and problem-solving abilities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS