1. Full-Time
  2. Permanent
  4. Rooms


Raffles Makkah Palace, Mecca, Saudi Arabia



Sustainability Manager


Luxury & Lifestyle

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Company Description

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 214 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 

Job Description

Reporting to the General Manager, the main responsibilities of the Sustainability Manager include, but are not limited to, the following:

  • Leads the sustainability efforts of the Hotel with the General Manager and Hotel Manager overseeing the activities and projects.
  • Ensures that the elimination of single-use plastic is achieved 100%, sustained, and maintained.
  • Conducts audits to ensure compliance at all times with the Raffles Brand Guidelines.
  • Liaises between the Corporate Office and the Hotel for matters relating to Sustainability.
  • Coordinates and communicates with other Departments on new directions and initiatives and ensures compliance and adherence to standards.
  • Ensures that the Hotel is compliant with the standards and is certified by an accredited Sustainability certifying body.
  • Reports the Hotel’s sustainability and Environmental performance and data both internally and externally as required, this includes both internal and external stakeholders such as customers, suppliers, and community organizations.
  • Establishes Sustainability partnerships with external organizations, companies, and local government units whenever feasible, by identifying potential partners, initiate contact, explore collaboration opportunities, create a partnership agreement, and continuously monitor and communicate progress towards shared Sustainability goals.
  • Identifies areas of improvement in regard to the organization’s Sustainability practices and improve current practices and develop/ implement new practices:
  • Energy efficiency improvements, green energy sourcing
  • Sustainable F&B (food waste management, food sourcing, food trends)
  • Plastic pollution reduction
  • Diversity & Inclusion
  • Support to local communities & charities
  • Biodiversity protection 
  • Train staff at all levels on environmental issues and good practices


  • Service-focused personality is essential; customer-related experience is an asset.
  • Bachelor’s Degree in Hospitality, Environment, Sustainability, or related areas.
  • Strong user knowledge of Microsoft Outlook and Microsoft Office tools.
  • Minimum of 2 years of relevant experience in Hospitality or Sustainability Position.
  • Proficient in English language (verbal & written).
  • Strong interest in luxury hospitality.
  • Passing on your passion to customers.
  • Solid general knowledge in luxury.
  • Attention to details.



  • Fluent in English Communication Skills (Oral and written)
  • CSR:
    • knowledge of global and local regulations around sustainability
    • capability to understand and analyze sustainability-related data
    • capability to assess sustainability impacts
  • Budget management.
  • Project management: experience in leading a project team around sustainability-related topics
  • Analytical
  • Team Player
  • Able to influence
  • Detail-Oriented
  • Innovative, Creative
  • Organized
  • Accountable
  • People-oriented
  • Multidisciplinary, Multi-tasked
  • Passion for people and for best-in-class service

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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