- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mercure Hyderabad KCP, Hyderabad, India
__jobinformationwidget.freetext.ExternalReference__
REF12638K
Reservation Associate
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Prime Function:
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
Key Responsibilities:
People Management
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Operational Management
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Front Office Manager.
Hygiene / Personal safety / Environment:
- Ensures that the workplace and storage areas remain clean and tidy
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
About you:
To be successful in the role, the candidate brings along the following experiences and competencies:
- Person should have completed at least 5 actuarial exams although Associate to new Fellow members of the Casualty Actuarial Society are preferred.
- 1 to 2 years working experience in non-life reserving or pricing in the reinsurance field, or related actuarial experience.
- Strong knowledge of Canadian Appointed Actuary statutory & IFRS 17 requirements with experience supporting the Appointed Actuary in the development of year-end Appointed Actuary and Financial Condition Test reports.
- Strong communication skills and proficiency English.
- High motivativation, team-orientation and adaptability.
- Strong IT and data management skills.
- Strong knowledge of Property & Casualty lines of business
- Strong ability to work remotely with team members and across departments across multiple time zones.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Hotel Mercure Wien Westbahnhof, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vienna
Job Category
Sales & Marketing
Description
Annahme und Bearbeitung von eingehenden Anfragen und ReservierungenErstellen von Angeboten und BeherbergungsverträgenPflege von ReservierungssystemenPflege der Kunden- und Gästekontakte
Reference
657f7b5a-3815-4504-a2bb-679535a55b9d
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Cluster - Mercure Vila Olímpia, Mercure Berrini, Mercure JK e ibis IbirapueraGerenciar, Planejar e administrar as ações ligadas à vendas operacionais (hospedagem, eventos e correlatos), dos hotéis do
Reference
1662a06a-6df5-47bc-ac45-ab767f5427d2
Expiry Date
01/01/0001
Salary
Location
SOFITEL MARRAKECH PALAIS IMPERIAL, Marrakesh, Morocco
Experience Level
Director
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Marrakesh
Job Category
Sales & Marketing
Description
Le Directeur des Ventes et Marketing (H/F) assume l’entière responsabilité du leadership et de la gestion des fonctions vente et marketing (vente des chambres et de la restauration, le positionnement
Reference
4143c169-a110-4db9-8e33-6413a5db9b4d
Expiry Date
01/01/0001
Salary
Location
Hotel Mercure Wien Westbahnhof, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vienna
Job Category
Sales & Marketing
Description
Bei uns übernimmst Du die spannende Organisation der Reservierungsabteilung und gestaltest aktiv die Entwicklung und Umsetzung von Abteilungsstandards. Zu Deinen Aufgaben gehören:Annahme und Bearbeitu
Reference
83bcfef8-97d5-421e-b968-19c0318261eb
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Sales & Marketing
Description
To ensure smooth administration of Sales Department to the standard required by the HotelTo coordinate all internal and external correspondence, incoming e-mail, and other assigned administrative duti
Reference
d88a57e7-915b-4c58-9def-b2cc76b8de68
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS JEDDAH OBHUR, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.Planning and using efficient organizational skills to run the daily operation.Supervising on-th
Reference
9837a658-ada3-48b1-bbe8-b8653bdfdcba
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Sales & Marketing
Description
As a Reservations Employee within Team NASA (Novotel Amsterdam Schiphol Airport), you and your colleagues are committed to providing a unique and positive guest experience every day. At NASA, we're no
Reference
5117a2c8-b74f-4c84-814b-155902600a3d
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
Une carrière qui laisse votre passion s’exprimer Au sein de l’équipe réservations, vous serez le garant du futur déroulement du séjour des clients dans l'hôtel. Vous devez assurer pour chaque clien
Reference
c421a776-88ca-4853-8783-484b10ecb81f
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai OMR, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Chennai
Job Category
Sales & Marketing
Description
Primary Responsibilities Prime Function: Constantly investigate and assess market conditions and competition to determine effective and productive sales programs
Reference
b7eeb2b8-492c-4dee-87e6-5cb6f18534f6
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Sales & Marketing
Description
Als Medewerker Reserveringen binnen Team NASA (Novotel Amsterdam Schiphol Airport) zet jij je samen met je collega’s iedere dag in voor een unieke en positieve gastervaring. Bij NASA zijn wij niet zo
Reference
402fdb16-38d7-434a-a5e7-424c1905a2d0
Expiry Date
01/01/0001