1. Full-Time
  2. Permanent
  4. Sales & Marketing


Tbilisi Philharmonic by Mercure Hotel, Tbilisi, GE



Reservation Agent


Europe and North Africa

This vacancy has now expired. Please see similar roles below...

Company Description

Tbilisi Philharmonic & Tbilisi Saburtalo Hotels by Mercure & ibis Styles Tbilisi Center are pleased to announce an opening for the position of a Cluster Reservations Agent.

All 3 hotels are managed by Accor, one of the world’s leading hotel operator. We focus on developing and offering advancement opportunities to our employees. Join us and be part of a team that provides memorable Hospitality experience!


Job Description

** Accepting the reservations either in writing or over the phone;
** Filling out guest statistics, all reservation reports and daily statistics properly;
** Sharing information regarding the events to be held at the hotel by sending emails to the email list;
** In case of cancellation of the event, ensuring that all pre-registered persons have been contacted/refunded as applicable;

** Fulfilling the tasks and instructions of the Company's management and immediate supervisor.


Your experience and skills include:
Guest focused personality is essential

Additional Information

** Desirable work experience as Reservations Agent (for multi-properties);
** Attentiveness and patience for customers;
** Sense of responsibility and excellent communication and interpersonal skills;
** Multitasking skills, with the ability to perform well in a fast-paced environment;
** Fluency in English

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


Browse Jobs