- Part-Time
- Permanent
- IBIS
- Rooms
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ibis London Canning Town, London, United Kingdom
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REF46525O
Reception Team Member - Part Time
Region
Europe and North Africa
Joining our team means taking on a starring role in delivering the brilliant and exciting hospitality that ibis London Canning Town is renowned for. You'll become part of a high-performing team that excels in customer service. From the moment you walk through our doors on your first day until your last, we'll work with you to ensure you have a memorable experience working with us. We'll craft a dedicated learning and development plan designed to deliver tangible results, helping you achieve your career goals.
As our next Receptionist, you…
- Are the ‘face of Ibis Canning Town’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
- Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!
- Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed.
- Look to create sparkles (memorable moments) for our guests.
- Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people.
- Are ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests are always looked after.
- Prior experience working with Opera Cloud or a related system is preferable but not mandatory.
- Fluency in English.
- Customer Service.
- Positive problem solving approach.
- Time-Keeping.
- Organised.
Why Join Us?
- Innovative Environment: Be part of a forward-thinking organization where your ideas matter.
- Opportunity to grow in the company
- Career Growth: We invest in our people and offer opportunities for professional development.
- Supportive Team: Work with a group of dedicated and passionate professionals.
- Competitive Compensation: We offer a comprehensive salary and benefits package.
- Free Bonus Break – 3 free weekends to spend in Accor hotel in the UK – (up to availability)
- Discount for you and your friends & family in all Accor Hotel worldwide
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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