PA to General Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Administrative Support:

• Manage the General Manager’s calendar, including scheduling appointments, meetings, and travel arrangements.

• Prepare and edit correspondence, reports, presentations, and other documents as required.

• Handle incoming and outgoing communications on behalf of the General Manager, ensuring timely and appropriate responses.

Coordination and Communication:

• Liaise with department heads and staff to ensure smooth communication and coordination within the hotel.

• Organize and coordinate executive meetings, including preparing agendas, taking minutes, and following up on action items.

• Act as the point of contact between the General Manager and external clients, guests, and stakeholders.

• In coordination with the GM, plans and prepares the Manager on Duty monthly roster/schedule and keeps the GM updated on changes and corrections.

• Collects necessary information in order to establish a weekly attendance forecast of the Executive Committee members and Department Heads A for the GM’s overview and keeps the GM updated on changes.

Event and Project Management:

• Assist in the planning and execution of special events, meetings, and projects as directed by the General Manager.

• Ensure that all events and projects are executed flawlessly, maintaining the highest standards of luxury and service.

Office Management:

• Maintain the executive office environment, ensuring it is well-organized and professional at all times.

• Manage office supplies, equipment, and resources efficiently.

Confidentiality and Professionalism:

• Handle sensitive information with the utmost confidentiality and discretion.

• Demonstrate a high level of professionalism in all interactions, both internal and external.

Lease Management in collaboration with Finance department:

• Oversee the leasing process for all concessionaires and shops within the hotel.

• Ensure all lease agreements are accurately documented, maintained, and renewed in a timely manner.

• Act as the main point of contact for all concessionaires regarding lease agreements, requests, and inquiries.

• Address and resolve any issues or concerns raised by concessionaires promptly.

• Facilitate communication between concessionaires and other hotel departments as necessary.

• Ensure all leasing activities comply with hotel policies and relevant regulations.

• Maintain accurate and up-to-date records of all lease agreements and related documentation.

Additional Responsibilities:

• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Occupational, Health, Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to your direct manager/supervisor. Follow all company policies and procedures related to occupational health, safety and security.

Exceptional organizational and time-management skills.

• Strong written and verbal communication abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Excellent interpersonal skills and a customer service-oriented mindset.

• High degree of flexibility and adaptability to changing needs and priorities.

• Ability to work collaboratively with cross-functional teams.

• Strong problem-solving and negotiation skills.

• Proactive and able to work independently.

• High level of professionalism and customer service orientation.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.