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  1. Full-Time
  2. Permanent
  3. Digital Products, IT, Data & Analytics
  4. Accor

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Évry-Courcouronnes

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REF1860C

Observability engineer (M/F/X)

Region

Accor HQ



Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation.
Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels
and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human !


Job Description

Accor Tech is a leading hospitality technology operating across the world: our global
#OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor.

Our 1,200 talents, passionate about innovation and problem-solving, support our 5,500 hotels and offices in 110 countries to deliver an exceptional experience to our 100 million customers.

They also dedicate themselves to shaping the future of our rapidly evolving and highly competitive industry, while building a sustainable future.

Join our truly diverse and creative team that tackles technical challenges every day. With us, dare to impact the world!

Here is where your greatest challenge awaits you:

Within the "Software Factory" department, you will join the "Methods & Performance, Observability & Supervision" unit, responsible for observability tools.

Your mission :

As an Observability Engineer, you are responsible for adhering to best practices and ensuring optimization and operational maintenance of both on-premise and cloud platforms of Splunk and Dynatrace : 

  • Provide expertise, support, and training to users to promote observability best practices and maximize the value of our tools.
  • Collaborate with user teams to integrate data and deploy configurations.
  • Propose alternative or complementary solutions to enhance overall observability capabilities of the IT environment.
  • Efficiently troubleshoot issues with Splunk and Dynatrace platforms.
  • Develop efficient additional modules for observability purposes.
  • Provide support and effectively guide users on observability practices.

Qualifications

And you ? :

You hold a degree from an engineering school or equivalent and have a minimum of 3 years of experience with Splunk or Dynatrace tools.

You are highly proficient in English.

Hard Skills: 

  • Mastery of observability tools: SPLUNK and/or DYNATRACE.
  • Good command of the Linux system (on-premise platform management) for On-Premise environments.
  • Sound knowledge of AWS cloud.

An added advantage:

  • Dynatrace Certification
  • Splunk Certification

Alternatively, familiarity with alternative solutions to Splunk and Dynatrace: ELK, etc.


Additional Information

Accor dares to impact:

- the world :

We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.

- On the tech side, we are committed to reducing the impact of digital technology across all our projects.

- your career:

- We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.

- Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.

- We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities.

- and also : 
- Remote work,

- Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels.

- ALL Heartists Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.

- Heartist for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).

- An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.

- Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).

- €10 meal vouchers.

- A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.

- And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street 😉

Is this mission appealing to you?

Recruitment is all about people!
Apply, and we will offer you:
1.A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.
2. An interview with the team manager responsible for the role you are interested in.
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.
5. A personalized feedback.


#accortech

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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