- Full-Time
- Permanent
- PULLMAN
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Pullman Cape Town City Centre, Cape Town, South Africa
__jobinformationwidget.freetext.ExternalReference__
REF17898D
MICE Sales Manager
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Based out of Cape Town or Johannesburg, with dual reporting to the Directors of Sales and Marketing of Pullman Hotel Cape Town City Centre and Safari Court Hotel Managed by Accor- Namibia(Mercure Hotel & Movenpick Hotel and Resort), the position is primarily responsible for proactively soliciting and handling MICE (meetings, incentives, conventions, conferences and exhibitions) sales opportunities. The manager must provide outstanding customer service, promote the hotel brands and ensure sales growth. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
- Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions
- Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations
- Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions
- Competitor analysis to be completed and recorded on a regular basis including: Promotions, pricing, availability, test calls and conference boards
- Assess competitor brand standards and best practices
- Responding to client enquiries and contacting clients to determine their meeting and event needs
- Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised
- Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
- All aspects of event coordination including but not limited to being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal departments
- Proactively source new business (telemarketing/sales calls)
- Liaise with the operations team to ensure high quality, impeccable service and experience is provided
- To be a key contact for the head office sales team – ensuring enquiries and RFP’s received are replied to in a timely manner
- Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with hotel budgetary objectives and additional aspects of account management
- Create and pursue innovative ideas for revenue generation ensuring that all opportunities are researched fully and presented to the Director of Sales and Marketing where appropriate
- Proactively prospect the defined geographical area for new business within the defined customer segment achieving a pre-set target of telesales and face-to-face sales calls on a weekly/monthly basis
- To understand and demonstrate product knowledge of specific requirements and types of business sought including timely planning of soft spot promotions and to be aware of the peaks & troughs of the hotels’ business patterns
- Produce monthly sales reports for the Director of Sales and Marketing at close of every month
- To participate in trade shows and workshops as required
- To host site inspections and familiarization trips as needed
- To work closely with the Director of Sales and Marketing & the Director of Revenue/ Revenue Manager to ensure that the hotel is seen as professional and competitive within the market while it’s long-term positioning is respected and maintained
Success in the role will be determined through evaluation by demonstrating the following minimum qualifications:
- Minimum Matric qualification. Post Matric commercial qualification will be an added advantage
- Knowledge of OPERA (desirable)
- Strong administration and coordination skills, especially in regards to deadline.
- Strong knowledge of Microsoft Office essential
- Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded
- The ability to find solutions in every situation, excellent attention to detail and great customer service skills
- Excellent communication skills and professional telephone manner
- A friendly, outgoing personality and a high standard of personal presentation
- Minimum 5 years in the Travel/ Hospitality Industry with experience in MICE
- Excellent command of spoken and written English
- Excellent Organizational and administration skills
- Project management skills
- Negotiation skills
- Creative and out of the box thinking
- Solid level of Maturity and professionalism to manage a program on the ground with the customer
- Excellent domestic, regional, and international travel experience
- Excellent understanding of MICE trends and tech used in MICE
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
HOXTON THE HOXTON SOUTHWARK, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Working From_
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
What you’ll do…The Sales Manager will ensure the product reflects the brand and the diverse community in Southwark and beyond.Conduct outreach showing a high level or proactivity to engage with and se
Reference
64b43d69-3773-45ce-94d4-7aceb9fc3101
Expiry Date
01/01/0001
Salary
Location
Novotel Goa Resort & Spa, Candolim, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Candolim
Job Category
Sales & Marketing
Description
Responsible for overseeing all aspects of revenue management, including pricing strategies, market analysis, and promotional activities to the assigned property (properties) and conducting all tasks t
Reference
c1ab813d-40f3-49b0-a259-d2d84a6bd577
Expiry Date
01/01/0001
Salary
Location
Pullman São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Responder pela gestão e estratégia de vendas do hotel, garantindo a otimização dos níveis de ocupação e receita de apartamentos e eventos, garantindo o atingimento dos resultados e metas da unidade.
Reference
b4abb8a7-8965-434a-bd97-d1b2fe92f522
Expiry Date
01/01/0001
Salary
Location
Novotel London Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
We believe that having the right personality is more important than industry experience. Smiley, open, approachable- that's how we describe our team so we are looking for someone who fits that bill. S
Reference
4e96f762-bb28-4dae-bc85-9f2056ebb2ea
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cardiff
Job Category
Sales & Marketing
Description
Position OverviewThe Hotel Sales Manager is primarily responsible for developing new business opportunities whilst assisting in the management of the Hotels Corporate / Leisure / MICE accounts.The Sal
Reference
6570af69-fe9c-432e-8eb1-c8257163d177
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Montreux Palace, Montreux, Switzerland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montreux
Job Category
Sales & Marketing
Description
Superviseur(e) aux réservations CDI - H/F/XTransformez chaque réservation en une expérience unique et spéciale à nos clients, offir un service chaleureux, personnalisé et empreint d’élégance.Votre mis
Reference
5411eea9-b2c9-4bfb-93e8-8dd6cc4d93e5
Expiry Date
01/01/0001
Salary
Location
Raffles Al Areen Palace Bahrain, Manama, Bahrain
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Manama
Job Category
Sales & Marketing
Description
The E-Commerce Executive is responsible for managing the hotel’s online presence and driving digital marketing efforts to increase revenue, brand visibility, and customer engagement. This role support
Reference
ef924f2c-fb77-4cbd-8f6f-3c3a9aab9850
Expiry Date
01/01/0001
Salary
Location
Pullman London St Pancras, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
As a Reservations Agent, you will:Ensure that reservations are dealt with effectively and carry out room merchandising to maximize room revenueEnsure that all reservation calls are dealt with in a ple
Reference
e4e65aa3-70dc-4f4b-b44d-a398ccd23f80
Expiry Date
01/01/0001
Salary
Location
Mercure Hotel Den Haag Central, The Hague, Netherlands
Experience Level
Student
Job Schedule
Full-Time
Brands
TRIBE
Job type
Internship
Locations
The Hague
Job Category
Sales & Marketing
Description
Ondersteunen bij de ontwikkeling en implementatie van marketing- en salescampagnes om ons vernieuwde hotelconcept te promoten.Creëren van unieke content voor social media;Uitvoeren van marktonderzoek
Reference
aec0aabb-4995-4a18-8489-7efaad71ef34
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Prague, Prague, Czech Republic
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Prague
Job Category
Sales & Marketing
Description
Join Mama Shelter Prague as our Entertainment & Events Manager! 🎉 You’ll plan unforgettable events, book DJs and artists and create buzz-worthy moments that boost our Food & Beverage business. With a
Reference
23d48098-3342-44c8-b232-16133f266eba
Expiry Date
01/01/0001