1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. Accor


Grand Mercure Bangalore, Bengaluru, India



Marketing & Communications Manager - Grand Mercure Bangalore, Grand Mercure Mysore, Ibis Styles Mysore


India, Middle East & Africa

Company Description

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.


Job Description

Primary Responsibilities




  • Coordinate all Sales & Marketing related logistics including pre-planning, show services, marketing materials, accommodations, transportation, on-site services, technical services and budget management.
  • Participate in the execution of integrated marketing campaigns utilizing direct mail, email, web and print advertising.
  • To maintain client database, create statistical reports, and perform general administrative tasks.
  • Ensure the production of advertisements, marketing brochures, sales kits or other promotional materials.
  • Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.


Key Responsibilities:


People Management


  • Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bangalore to ensure maximum cooperation, productivity, and guest service.
  • Develop and maintain effective relationships with all the departments.
  • Respond to queries by resolving issues in a timely and efficient manner.
  • Ensure that the team has been trained for all safety provisions.
  • Ensure that all personnel are kept well informed of department’s objectives and policies.
  • Motivate and develop team to ensure smooth functioning of the department and promote teamwork.


Financial Management


  • Identify optimal, cost effective use of the resources and educate the team on the same.


Operational Management


  • Ensure consistency and accuracy of all materials produced.
  • Brief and work with the suppliers, ensuring quality, creativity and value for money is achieved.
  • Work on marketing materials ensuring correct product information and ensuring sign off is achieved to hit required deadlines.
  • Finalize comprehensive designs and other artwork, etc.
  • Handle additional responsibilities as and when delegated by the Management.




Knowledge and Experience


  • Diploma in Tourism / Hospitality Management
  • Minimum of 5+ years of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint




  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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