1. Full-Time
  2. Permanent
  4. Sales & Marketing


Fairmont Jakarta, Jakarta, Indonesia



Japanese-speaking Sales Manager


Luxury & Lifestyle

Company Description

Hotel Overview 

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.

Job Description

Japanese-speaking Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Manager role at Fairmont Jakarta. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your Japanese market clients will always stay with Fairmont.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

  • Develop and execute sales strategies to maximize revenue and achieve sales targets, focusing on Japanese clientele.
  • Identify and pursue new business opportunities within the Japanese market segment.
  • Build and maintain a robust sales pipeline through networking, cold calling, and client referrals.
  • Prepare and present sales proposals, negotiate contracts, and close deals with Japanese corporate clients, travel agencies, and tour operators.
  • Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
  • Cultivate strong relationships with existing Japanese clients to ensure satisfaction and loyalty.
  • Act as a primary point of contact for Japanese clients, addressing their inquiries, concerns, and special requests promptly and effectively.
  • Collaborate with other departments such as guest services, catering, and event management to deliver personalized experiences that meet the needs of Japanese guests.
  • Attend industry events, trade shows, and networking functions to enhance brand visibility and expand the hotel's Japanese client base.
  • Serve as a cultural liaison between the hotel and Japanese clients, demonstrating an understanding of Japanese business customs, etiquette, and preferences.
  • Customize sales pitches, marketing materials, and promotional activities to resonate with Japanese cultural sensitivities and values.
  • Collaborate with the marketing team to develop targeted campaigns and promotions aimed at attracting Japanese visitors.
  • Prepare regular reports on sales performance, market trends, and client feedback for senior management.
  • Coordinate with revenue management to optimize pricing strategies and maximize revenue from the Japanese market segment.


Your experience and skills include:

  • Fluency in Japanese language (both written and verbal) is essential.
  • Proven track record in sales, preferably in the hospitality industry and/or Japanese market.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong understanding of Japanese business culture and customs.
  • Ability to work independently and as part of a multicultural team.
  • Proficiency in relevant software applications (CRM systems, Microsoft Office suite, etc.).

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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