- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Austin, Austin, United States
__jobinformationwidget.freetext.ExternalReference__
REF47396D
In Room Dining Supervisor
Region
Luxury & Lifestyle
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offers professional, engaging and friendly service
- Maintain a professional presentation at all times
- Ensure guest satisfaction by adhering to service standards as specified for In Room Dining.
- Assist employees as needed to ensure the best possible service.
- Ensure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards.
- Maintain established controls for stock with pars and orders.
- Enforce Security controls (keys, lockdown, etc.) to include control of beverage stock.
- Assign side work and record attendance.
- Inspect staff as to uniforms, cleanliness, identification, etc.
- Ensure a safe working environment for employees.
- Supervise all In Room Dining colleagues
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Excellent communication skills.
- Understand and comply with all company and departmental rules and regulations, policies and procedures.
- Ability to assist manager and order takers in all areas of departmental responsibility.
- Must have minimum of 2 years’ experience as a Room Service Captain.
- Must have knowledge and understanding of Food & Beverage, incl. Wines and Liquors.
- Must have strong PC skills in meeting administrative requirements.
- Previous point of sale system experience required - Micros is an asset
- Computer literate in Microsoft Window applications required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- In Room Dining Department operates 24 hours a day and 7 days a week, candidates must have flexibility/availability to work varying shifts.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear and taste or smell. The employee frequently is required to stand. The employee is occasionally required to sit and stoop, kneel or crouch.
The employee must regularly lift and/or move up to 20 pounds and frequently move up to 25 pounds when bringing up and down loaded Room Service tables.
Required Education and Experience
- University/College degree in a related discipline an asset
- Previous Food & Beverage leadership experience in a fast paced, luxury hospitality setting required
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Food & Beverage
Description
Horaire de travail : Mercredi, jeudi, vendredi et samedi de 15h00 à 23h30, dimanche de 9h00 à 17h30 Jours de congés : Lundi et mardiSalaire: 25.33$Votre Rôle :Faire le lavage et l'essuyage des marmit
Reference
4896c45e-36ec-4729-b11f-9038d1ba036f
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Food & Beverage
Description
Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesProvide exceptional service to outlet guests in an engaging and knowledgeable mannerDemonstrate
Reference
2d6ab4d3-b90f-4cab-98d4-fb8964951682
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Food & Beverage
Description
Profile: Must be committed to great guest service and have a passion for food and beverage. Very thorough and task oriented person who can complete menial as well as substantial tasks under various co
Reference
86eb3afa-b302-461f-86f7-4c3da0533b15
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
Lo que hará:Preparar Bebidas y Cócteles: Mezclar y servir una variedad de bebidas y cócteles según recetas estándar o las preferencias del cliente.Mantener el Área de Trabajo: Asegurar que la barra es
Reference
c3eafbf7-35c7-4cfe-ab21-506ce9853b57
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Food & Beverage
Description
Summary of Responsibilities: Reporting to the Director of Finance with a functional reporting relationship to the Director of Food and Beverage, responsibilities and essential job functions include, b
Reference
effe2c24-28ae-46de-a334-eeb709fd0f90
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Food & Beverage
Description
Summary of Responsibilities: Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following: Motivate, lead, coach and manage all aspects o
Reference
88d67c1a-27d8-4c20-82e9-1035f57a6008
Expiry Date
01/01/0001
Salary
Location
, Vanves, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vanves
Job Category
Food & Beverage
Description
Est garant de la satisfaction des clients dans son rang· Réserve un accueil chaleureux et personnalisé au client· Offre un service attentionné et adapté aux contraintes du client· Est attentif aux re
Reference
0e7560b7-64bd-4ff8-9c10-04b226e60063
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Porte de Versailles Expo, Vanves, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vanves
Job Category
Food & Beverage
Description
Est garant de la satisfaction des clients dans son rang· Réserve un accueil chaleureux et personnalisé au client· Offre un service attentionné et adapté aux contraintes du client· Est attentif aux re
Reference
c0b2e236-6a2e-4891-9bd3-55781c51c265
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Hostess You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience . Your warm, personal attention and knowledge of our outstanding offerings m
Reference
f757c64c-a84e-4f6b-afae-a94ddd7f8b22
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offe
Reference
b087b24b-b3c6-48e2-bc4c-43946dff8679
Expiry Date
01/01/0001