- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Pacific Rim, Vancouver, Canada
__jobinformationwidget.freetext.ExternalReference__
REF36641Y
In-Room Dining Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
The In-Room Dining Manager oversees the operations of both the In Room Dining services and the Pool Cabana areas, ensuring the highest level of service and guest satisfaction. This role includes managing staff, coordinating with other hotel departments, maintaining high standards of service and safety, and ensuring that all operations are in accordance with hotel policies and Forbes 5 Star Standards.
Why work for Fairmont Pacific Rim?
- Employee benefit card offering discounted rates in Accor worldwide
- A competitive salary, starting from $80,000.00 per annum
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
- travel in 5100+ ACCOR hotels in over 110 countries worldwide
What you will be doing: - Provide warm, sincere and engaging service
- Ensure your outlet consistently reflects the ambience and service standards set by the leadership team
- Ensure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching.
- Oversee the daily operations of the in-room dining service and the pool and cabana areas.
- Ensure exceptional service and guest satisfaction in both areas, addressing any issues or complaints promptly and effectively.
- Monitor guest feedback and implement improvements to enhance both the in-room dining and pool/cabana experiences.
- Balance operational, administrative and Colleague needs while maintaining floor presence
- Conduct performance evaluations and provide ongoing training and development opportunities.
- Upholds the highest standard of internal and external customer service at all times
- Monitor and control costs and expenses related to both In Room dining and pool/cabana operations
- Ensure the outlets are operating within the standards of a Forbes five star venue
- Create and implement a preventative cleaning and maintenance programs
- Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience.
- Participate in hotel meetings and contribute to overall property goals and initiatives.
- Participate in service as necessary in accordance with outlet needs
- Control stocks for daily use in the restaurant to ensure service requirements are met
- Attend and participate in the daily Food and Beverage meetings and conduct daily shift briefings
- Maintain high staff morale and team spirit within the department
- To be Health & Safety conscious and actively involved in maintaining a safe work environment
- Develop training programs for In Room Dining and Cabana to ensure the continuous growth.
- Participate in the recruitment, training and coaching of new and existing team members within In Room Dining and Cabana
- Attend pre convention & departmental meetings as required for In Room Dining Operations
- Adhere to the budgetary guidelines established for In Room Dining and Cabana (labor, productivity, revenue and expenses)
- Participate in the budgeting and forecasting process for In Room Dining and Cabana
- Work in conjunction with the Chef and Food & Beverage Director on promotions, menus, and special events.
- Create and innovate new ideas and promotion to generate revenue for In Room Dining and Cabana
- Performs any and all other tasks as assigned by management
Your experience and skills include:
- Minimum of 3-5 years of experience in food and beverage management and/or pool or recreation management, preferably in a luxury hotel setting.
- Problem solving & decision making skills; analytical and highly detail oriented.
- Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages.
- Proven successful financial performance of restaurant under their operation.
- Excellent interpersonal & communication skills; service oriented and a team player.
- Strong computer skills (Outlook, Word, Excel and MS Office software required, Opera Sales & Catering, Open Table and In Design an asset)
- Strong business writing and communication is essential
Your team and working environment:
- We're seeking talented, passionate and energetic people to join our team. If you love food, drink and engaging with people, we'd love to hear from you.
- Join our team and be part of an award-winning, Michelin recommended Hotel
Visa Requirements:
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
25hours Hotel Duesseldorf Das Tour, Düsseldorf, Germany
Experience Level
Student
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Internship
Locations
Düsseldorf
Job Category
Food & Beverage
Description
Wie schaut dein F&B Internship aus …Du wirst sehr viel über die operativen Aspekte im Bereich F&B lernen: in unserem Restaurant im 16. Stock, unserer Bar im 17. Stock und auch in unserem Bankettbereic
Reference
c41c73f5-5c3a-4e28-98e0-2391ea2c6886
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Duesseldorf Das Tour, Düsseldorf, Germany
Experience Level
Student
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Internship
Locations
Düsseldorf
Job Category
Food & Beverage
Description
How does your F&B internship look like ...You will learn a lot about the operational aspects of F&B: in our restaurant on the 16th floor, our bar on the 17th floor and also within our banquet areaYou
Reference
55e975b7-4077-4d28-a54f-871de3452579
Expiry Date
01/01/0001
Salary
Location
Novotel Dubai Al Barsha, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
As a member of our Team you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to t
Reference
331014dd-25db-4c2d-980a-9f892ab1e657
Expiry Date
01/01/0001
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Food & Beverage
Description
Responsible to ensure smooth operation of the bar and guests satisfaction.Responsible for specific stations in the bars, delivers beverage services to customers, possesses the related knowledge,
Reference
05d92275-b235-4c6b-b461-fe90e352c919
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Kuredhivaru Maldives, Noonu Atoll, Maldives
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Noonu Atoll
Job Category
Food & Beverage
Description
What you will be doing:Efficiently and accurately takes all IVD orders according to Resort’s policy and standards.Handles the order taking and order placing process while dealing with guest requests a
Reference
386fb557-0109-4125-b6ab-58856a999d0b
Expiry Date
01/01/0001
Salary
Location
MANTIS MANTIS BAHRAIN HAWAR ISLAND, Hawar Islands, Bahrain
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hawar Islands
Job Category
Food & Beverage
Description
Food & Beverage ManagerReporting to the Hotel Manager, this role will take on the vital task of establishing the entire Food & Beverage operation during the pre-opening phase of Hawar Resort by Mantis
Reference
6b826c0c-ae36-479d-8e20-8ad47fabef26
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Food & Beverage
Description
Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and
Reference
09635307-651b-4619-9089-03758332ade8
Expiry Date
01/01/0001
Salary
Location
Mercure Dubai Deira, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standa
Reference
5d50c9b2-9b80-4c78-affe-311e33fce0ad
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
As a Banquet Porter you are responsible to set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.Banquets brings guests together in one of
Reference
33a9ccaa-d40a-4213-b15f-94ea2240588e
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
The steward is responsible for the operation and maintenance of cleaning equipment and tools. They are also responsible for washing dishes, kitchen vessels, cleaning floors and equipment etc. What
Reference
03b572cd-7cd3-4483-a8b3-67ce1cbfc700
Expiry Date
01/01/0001