Housekeeping Supervisor

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. 

Summary:

As a Housekeeping Supervisor at Delano Dubai, you will play a vital role in maintaining our luxurious standards and ensuring an impeccable guest experience. You will lead and motivate a dedicated housekeeping team, overseeing daily operations and ensuring that our rooms and public areas reflect the sophisticated elegance that Delano is known for.

Key Responsibilities:

• Team Leadership: Supervise and coordinate the daily activities of the housekeeping team, providing guidance and support to ensure high standards of cleanliness and service.
• Quality Assurance: Conduct regular inspections of guest rooms, corridors, and public areas to ensure compliance with Delano's quality standards and attention to detail.
• Training & Development: Mentor and train new and existing team members on best practices, safety procedures, and exceptional service standards.
• Inventory Management: Monitor and manage inventory of cleaning supplies and equipment, ensuring all necessary items are stocked and properly maintained.
• Guest Interaction: Address guest inquiries and concerns promptly and professionally, ensuring their needs are met and enhancing their overall experience.
• Health & Safety Compliance: Ensure all housekeeping operations comply with health and safety regulations, maintaining a safe and hygienic environment for both guests and staff.

• Luxury Experience: You have a proven track record in a luxury hospitality environment, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge: You’re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background: A relevant educational qualification, such as a Bachelor’s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

As a Housekeeping Supervisor at Delano Dubai, you will be an integral part of our luxury experience, ensuring that every corner of the hotel reflects our commitment to elegance and sophistication. Your leadership and dedication to exceptional service will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction. 

Why Join Us:

• Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.
• Dive into a culture that’s all about growth, collaboration, and having a blast along the way.
• Score sweet perks and benefits that celebrate your rockstar status in hospitality.

Apply Now:

If you're a motivated Housekeeping Supervisor eager to leave your mark in luxury hospitality, we want to hear from you! Please send your resume along with a compelling cover letter detailing why you’re the ideal fit for Delano Dubai.