Housekeeping Manager (Pre-Opening)

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel’s guestrooms and public spaces, ensuring a memorable experience for every guest.

Key Responsibilities:

• Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.
• Leading Cleanliness Excellence: Oversee guestrooms and public area cleanliness for top-notch guest comfort.
• Hire and train a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.
• Maximizing Productivity: Monitor room cleaning productivity and optimize staff attendance for efficient operations.
• Collaborative Approach: Liaise with front office and maintenance to ensure seamless guest preparations.
• Resource Optimization: Drive cost efficiency through inventory management and contractor partnerships.
• Exceptional Guest Care: Respond promptly to guest concerns with personalized attention.
• Continuous Operational Enhancement: Identify and implement improvements for elevated service standards.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• To plan and organize regular departmental training for all employees, especially new employees, paying particular attention to efficiency, service standards, hygiene & grooming, diplomacy, job knowledge and skills.
• Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the Hotel.
• Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturer’s specifications.
• Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs.
• Keep control of daily financial reports, updating profit and loss for each month end.

• Degree in Hotel Management or related field.
• Minimum of 3 years in a similar role, preferably in a 4/5* hotel.
• Previous experience with pre-opening of a hotel is a big plus.
• Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
• Demonstrated experience in hotel housekeeping management.

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!