- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF45838G
Head Waiter/ Waitress
Region
Luxury & Lifestyle
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
• Ensure the day to day operation is smooth in the restaurant
• Assist the leadership team of the restaurant in achieving high guest satisfaction
• Guide and lead the server in the restaurant
• Perform the duties of supervisor on regular basis
• Maximize sales potential and encourage up selling in order to maximize rates.
• Ensure cash floats are secured at all times.
• To work within budgeted costs
• To minimize abuse of operating equipment
• To ensure that requisitions for supplies are completed, delivered and accounted for.
• To minimize the use of overtime
• To ensure that there is enough operating equipment at all times.
• To record all voids, and report any payment discrepancies to Restaurant Manager.
• To follow Company procedures when handling cash, credit cards and cheques.
• To see guests concerning all complaints and report all complaints to Manager.
• To liaise with colleagues over guests requirements and needs.
• To ensure handover at shift end and beginning.
• To liaise with Head Chef on a regular basis.
• To liaise with Reception on a regulars basis.
• To gain customer feedback at all times.
• To complete a full report of the day’s events in the Management Report Book.
• Create and maintain a personal and respectful rapport with regular guests.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
• Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service
• Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.
• Support all other revenue centers in the hotel such as Rooms and Events
• To be results driven and totally accountable.
• Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.
• Undertake regular inspections to ensure that the company’s assets are well maintained and protected.
• Ensure that the business is seen as a respected, important member of the community by local influencers.
• Carry out any other duties as are within the scope, spirit and purpose of the job as requested.
• Minimum 2 (two) years’ management experience in Restaurants and Bars.
Job Description
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Enter and locate work related information using computers and/or point of sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mondrian Bordeaux Les Carmes, Bordeaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bordeaux
Job Category
Food & Beverage
Description
Equipier banquet/mini barBordeaux, FranceTemps completCatégorie: RestaurationType d'emploi: Durée IndéterminéeType de Contrat: Temps PleinDescription de l'entrepriseSaisissez la magnifique opportunité
Reference
409c2d71-df93-42fa-85e5-38c093e662ac
Expiry Date
01/01/0001
Salary
Location
Mövenpick Jumeirah Lakes Towers, Jumeirah Lake Towers, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Jumeirah Lake Towers
Job Category
Food & Beverage
Description
Check the reservation system and in-house guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request, VIP etc..Distribute res
Reference
54d32230-499a-475f-873e-5141ef4b46f2
Expiry Date
01/01/0001
Salary
Location
Mondrian Bordeaux Les Carmes, Bordeaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bordeaux
Job Category
Food & Beverage
Description
Vous êtes passionné(e) et motivé(e) pour participer à l'expansion d'un restaurant franco-japonais contemporain dans un univers lifestyle, festif et unique en son genre? Rejoignez-nous!Rattaché(e) au R
Reference
bdb94c68-9b69-4142-b6e0-a4c57c8900c8
Expiry Date
01/01/0001
Salary
Location
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Reporting to the Outlet Manager / Assistant Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and pr
Reference
d5e61487-8b97-41e5-9161-9932a6f106d8
Expiry Date
01/01/0001
Salary
Location
Novotel London Greenwich, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
Are you passionate about food and have previous experience in a similar role? If so, we would love to hear from you!About You:knowledge of kitchen operationsA team player who collaborates well with ot
Reference
ee390f79-6761-49bb-a4a6-c2d118c2c205
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Maintain complete knowledge of:Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress codeRestaurant reservation proceduresDail
Reference
a4cf04ce-b1de-43b5-a051-fc88a601935c
Expiry Date
01/01/0001
Salary
Location
Novotel London Bridge, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Casual
Brands
ACCOR
Job type
Temporary
Locations
London
Job Category
Food & Beverage
Description
YOUR MISSIONDo you have a passion for Food and/or Drinks? If so, we have a position available in our Restaurant/Bar* To provide a friendly, relaxing & personalised welcome and experience throughout th
Reference
2921a1d6-d360-46b3-a6d0-c0b3956dd288
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
F&B SupervisorPassionate about guest interaction, food and beverage? As a Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.What you will be doing:
Reference
058bf539-6563-4f91-ba79-0bb8b45f372d
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cardiff
Job Category
Food & Beverage
Description
Novotel Cardiff CentreThe ideal candidate must be well-versed in a variety of cocktail recipes and techniques, with a strong ability to create and customize drinks to delight our guests. Seeking a ski
Reference
ab343937-5018-4b6d-8a76-ea95962137b5
Expiry Date
01/01/0001
Salary
Location
MOVENPICK MOVENPICK CENTAURUS ISLAMABAD, Islamabad, Pakistan
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Islamabad
Job Category
Food & Beverage
Description
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest s
Reference
d616d054-fc7a-4b1e-ab9a-2385d59aa1ee
Expiry Date
01/01/0001