Head Houseperson (Housekeeping Supervisor)

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity. 

Housekeeping Head Houseperson (Full Time Permanent)

At Fairmont Jasper Park Lodge, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Housekeeping Head Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:  

• Assist in all daily duties of the Housekeeping Department
• Provide daily supervision of housekeeping housepersons
• Provide on-going training and support to the housekeeping housepersons
• An expert in the technical side of the position including internet, telephone and on-command related troubleshooting
• Coordinate with Housekeeping Leadership team in regards to scheduling, task assignments, and projects
• Maintain cleanliness and maintenance of housekeeping vehicles through weekly inspections
• Maintain cleanliness and organization at the furniture storage compound
• Perform monthly inventory and daily control of housekeeping equipment and furniture
• Support employee performance reviews in conjunction with Director of Housekeeping
• Ensure execution of daily task sheets by all housepersons in an effective and productive manner
• Ensure monthly productivity targets are met
• Demonstrate, train and deliver service excellence to all guests
• Maintain positive work environment through effective leadership
• Other housekeeping duties as assigned
• Vacuum repairs/maintenance as required   
• Perform Cot/crib maintenance monthly               

Your experience and skills include:

• Previous housekeeping experience required
• Proven leadership ability required
• Previous supervisory experience an asset
• Must be flexible and able to work various shifts
• Must be in good physical condition                      
• Must have good verbal and written communication skills
• Strong knowledge of the property
• Must be able to work under pressure and prioritize duties
• Must be organized and able to effectively delegate duties
• Must possess a valid Alberta Drivers License

Your team and working environment:

• Standing: 6-8 hrs/day
• Sitting: 0-2 hrs/day
• Walking: 6-8 hrs/day
• Bending/reaching: 4-6 hrs/day
• Pushing/pulling: 2-4 hrs/day
• Physical effort: moderate, does not lift more than 50 lbs (23kgs)
• Visual effort: moderate, detail oriented
• Environmental stress: high - chemical use, responding to a variety of guest calls
• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS