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  1. Full-Time
  2. Permanent
  3. Rooms
  4. Accor

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Novotel Hyderabad Convention Centre, Hyderabad, India

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REF9270J

Guest Service Associate - Housekeeping

Region

MEA SPAC



Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Attend daily briefings and takes on daily assigned tasks
  • Understand the difference in guest levels (VIPs) and Room Categories
  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Superviso
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Qualifications

Degree or Diploma in Hotel Management

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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