- Full-Time
- Permanent
- MOVENPICK
- Rooms
__jobinformationwidget.freetext.LocationText__
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF45113T
Guest Relations Officer
Region
MEA SPAC
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination.
Guest Relations Officer
First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- Greet, check-in, respond to requests while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include:
- Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE
- Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
- Prior experience working with Opera is Mandatory
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
What is in it for You:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Additional information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Dubai
Job Category
Rooms
Description
Assist in checking guests in and out of the hotel, ensuring smooth and efficient processing.Provide exceptional customer service by answering guest inquiries, responding to requests, and resolvin
Reference
eaf96a44-23ad-4b14-9647-fec1d274893b
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
• Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). •
Reference
088df467-3a15-4203-8a43-7a0b926a48a1
Expiry Date
01/01/0001
Salary
Location
ibis Como, Como, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Temporary
Locations
Italy
Job Category
Rooms
Description
Stiamo cercando un/a receptionist per accogliere i nostri ospiti all' Ibis Como. Come primo punto di contatto per il nostro Hotel il/la receptionist avrà il ruolo cruciale di avere un impatto positivo
Reference
b9f014cb-2929-4c12-8aba-0aa226b72069
Expiry Date
01/01/0001
Salary
Location
NOVOTEL PARIS 13 PORTE D'ITALIE, KREMLIN BICETRE
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Bienvenue au Novotel/Greet Paris 13 porte d'Italie, un hôtel combo 4 et 3 étoiles de 171 chambres au Kremlin Bicêtre proche du 13ème arrondissement, le « Feel Welcome » est notre priorité pour nos cli
Reference
QWELQ524
Expiry Date
01/01/0001
Salary
Location
Novotel Sharm El Sheikh, Sharm El Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sharm El Sheikh
Job Category
Rooms
Description
Manage online, phone and in-person room reservationsWelcome guests, check them in, distribute room keys and explain the hotel’s amenitiesTake payment from customersRespond to guests’ issues and compla
Reference
e8c9809a-1017-4176-9fb7-3f468ae12eaa
Expiry Date
01/01/0001
Salary
Location
Novotel Ahmedabad, Ahmedabad, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ahmedabad
Job Category
Rooms
Description
Provide effective support to the team to enable them to provide effective and efficient services.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer sat
Reference
071d3c93-0cb5-4f85-ac2c-abde8efcc8db
Expiry Date
01/01/0001
Salary
Location
Novotel Ahmedabad, Ahmedabad, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ahmedabad
Job Category
Rooms
Description
Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Establish a
Reference
89455dc1-5685-435d-856f-15be7eaeb8e3
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Arc de Triomphe, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons en CDI le poste de Femme de Chambre. Vous aurez la charge de nettoyer et de remettre en ordre les chambres. Pour cela, Vous devrez: - Faire le ménage dans les chambres : remettr
Reference
474ab4a9-784a-4cfa-8507-018dcb83b4a5
Expiry Date
01/01/0001
Salary
Location
Swissôtel The Stamford, Singapore
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
The main responsibilities and tasks of this position are as listed below, but not limited to these:Be familiar with all outlets, public areas and guest rooms flower requirementsAssist florists with ar
Reference
91f23d0e-e592-4638-96cd-f32ee8667cad
Expiry Date
01/01/0001
Salary
Location
Novotel Abu Dhabi Al Bustan, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they a
Reference
3e195e02-b8ac-4248-9b9a-49690774c6aa
Expiry Date
01/01/0001