- Full-Time
- Permanent
- MAMA SHELTER
- Sales & Marketing
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Mama Shelter Roma, Rome, Italy
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REF28578I
Groups & Events Coordinator
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Fondato nel 2008 da Serge Triganò e dai suoi figli Jérémie e Benjamin (co-fondatori di Club Med), Mama Shelter è un luogo in cui puoi mettere in scena la tua vita quotidiana.
Si tratta di luoghi atipici, dove tutti si sentono a casa, luoghi nati da una miscela di influenze, libertà, sensazioni ed emozioni. Ogni Mama racconta la storia della città in cui si trova e tutte le influenze si fondono insieme. Offriamo ai nostri ospiti un'atmosfera gioiosa e un servizio eccezionale ad un prezzo accessibile a tutti. Più che camere e ristoranti, Mama Shelter è un moto continuo, un'atmosfera vibrante: un vero e proprio rifugio urbano, non solo esteticamente gradevole è moderno ma anche popolare, accogliente e sexy. Qualunque sia il motivo, noi siamo tutti qui per rendere l'esperienza del cliente il più indimenticabile possibile.
La nostra missione?: portare piccoli momenti di felicità alle persone.
La nostra crescita ci permette di dare dei fantastici percorsi di sviluppo ai nostri team members promuovendo promozioni interne e/o crescendo in altre realtà internazionali, e non è solo una questione di diploma o di anni di esperienza!
Mama Shelter fa parte di Ennismore, un gruppo alberghiero creativo che affonda le sue radici in culture e destinazioni, con un portafoglio globale di brands. Ennismore è una joint venture con Accor, fondata nel 2021.
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Il nostro impegno per la diversità e l'inclusione:
Mama è un'azienda inclusiva e la nostra ambizione è quella di reclutare e promuovere talenti diversi. Le nostre pubblicità sono neutre dal punto di vista del genere; qui si utilizza il genere maschile per semplificare il testo.
YOUR MISSION
The Groups&Events Coordinator works on both the Corporate and the Groups & Events segments.
You will: • Supervise all events’ organization from A to Z, like a great conductor; from quotation, to negotiation to invoicing, & on-site reception. You have everything under control! 👌 • Answer promptly to all group & events incoming enquiries and negotiate each business with the client, in accordance with Groups & Events Manager. • Communicate internally each group & events details for the operational team (F&B, Room Division mainly) and ensure a smooth operation of each event on the floor by coordinating the event.
Reporting directly to the Groups & Events Manager you’re ensuring that customer satisfaction is the top priority ☀️.
MADE FOR YOU ? ONLY IF...
- Detail is important to you, nothing goes missing thanks to your sense of organization and anticipation.
- With a strong sense of communication, you are a diplomat and know how to bring all the services together.
- Team spirit is your strength, like the "Gladiators in suits" with Olivia Pope. 💼💪
- Curiosity may have killed the cat, but not you; you’re constantly on the lookout of your surroundings.
- Problem solver with excellent customer relations - you never run out of ideas when faced with a customer situation.
- Action oriented - you’re hands on and believe that leading by example is the key to success.
- You know how to manage pressure and stress 🧘♂️.
- Family negotiator, everyone always ends up watching your pick for the Sunday movie night 😏.
- You know your numbers and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous !
YOUR LITTLE EXTRAS :
- Auntie’s 70th birthday wasn’t the only event you organized last year, even if it was a success 🎂👵.
- Geniality and hospitality are who you are, customers come back for you!
- You’ve lost count of the number of local stars in your contacts! 🤵⭐️
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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