1. Full-Time
  2. Permanent
  3. Corporate Social Responsibility
  4. Accor


Paris, France



Director, Sustainability Raffles & Orient Express


Europe and North Africa

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Company Description

Raffles & Orient Express
Artisan of Travel since 1883 and Birthplace of stories and legends since 1887, Orient Express and Raffles are two legendary brands, both steeped in history and loved by generations past, present and future.  

Representing the pinnacle of ultra-luxury hospitality within Accor Group, both brands are currently going through exciting phases of rebirth and expansion.

Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. It’s timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.

Orient Express embodies the refined nomadic spirit of travel, inviting each traveller to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' style; Orient Express Silenseas - the world’s largest sailing ship; and remarkable hotels coming to Rome and Venice.

Progressively shaping the future of luxury hospitality, both Raffles and Orient Express are focusing on employee journey and growth.

Job Description

The Director, Sustainability is a key position that leads the organizations CSR and environmental programs and initiatives.  The candidate will be responsible for overseeing the environmental stewardship programs for Raffles & Orient Express. They will participate and take a leading role in each property’s sustainability strategies; manage the processes, reporting and guidance of corporate led initiatives through the organization.

The Director will support the Senior Vice President in leading the development and execution of Accor’s ESG Pillar (Environmental, Social, Governance) / CSR’s company-wide strategic sustainability initiatives globally, integrating this throughout the company, ensuring the efforts enhance business performance and supports the long-term interests of the company.  As part of the operations and sustainable teams, the Sustainable Director will provide support on internal and corporate initiatives, a coordination role between the properties, trains and ships of the two brands and the corporate office.


  • Develop, implement, and manage a comprehensive sustainability strategy that aligns with the Accor’s goals and industry best practices.
  • Coordinate with project teams, clients, and stakeholders to ensure sustainability goals are met.
  • Conduct regular sustainability audits and assessments to identify areas for improvement and ensure compliance with environmental regulations and standards.
  •  Provide training and guidance to staff on sustainable practices.
  • To answer to all CSR queries and channel all enquiries to relevant parties
  • Prepare all reports on Raffles & Orient Express performance as it pertains to CSR.
  • Work with existing and new hotels, trains and ships to ensure participation in existing brand let initiatives and goal setting.
  • Seek ways of effectively reaching relevant internal stakeholders with understandable key messages of the group and individual brand

Communication of Sustainable Initiatives

  • Develop Culture
  • Spread the Word
  • Develop Sustainability Plans and objectives and collaborate with corporate to action and build sustainability principles into short and long-range business planning, capital planning and operations planning.
  • Prioritize & Drive Action Plans
  • Guide and train CSR Champions, GMs and representatives on the ESG Pillars and Measure Progress 



  • Bachelor’s degree in business, hospitality, sustainability, or related field.
  • Minimum of 5 to 7 years of relevant experience in the hotel industry, sustainability, and other relevant experiences
  • Possess a passion for teaching and coaching in new initiatives and ideas around this subject.
  • Commitment to promoting sustainability and environmental responsibility.
  • Ability to collaborate effectively with diverse teams and stakeholders.
  • Service oriented with an eye for detail.
  • Good team working skills and able to work effectively and contribute in a team.
  • Good presentation and influencing skills; should be able to persuade colleagues to get on board with CSR initiatives.
  • Multicultural awareness and able to work with people from diverse cultures.
  • Flexible and able to embrace and respond to change effectively.
  • Ability to work independently and has good initiative under dynamic environments.
  • Self-motivated and energetic.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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