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  1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. Accor

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, San Francisco, United States

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REF29696U

Director of Sales and Marketing

Region

Americas



Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V


Job Description

Director of Sales and Marketing

The Director of Sales and Marketing plays a critical role in the success of our hotel by leading and coordinating the sales and marketing efforts. This position is responsible for maximizing revenue through strategic sales and marketing initiatives, building strong customer relationships, and overseeing the hotel's brand image and positioning.

What you will be doing:

  1. Developing Sales Strategies:
    • Create and implement strategic sales plans that align with the hotel's objectives to maximize revenue.
    • Identify new market opportunities and develop tactics to capture a larger share of the market.
    • Set sales targets and goals for the sales team and ensure they are achieved.
  2. Managing the Sales Team:
    • Recruit, train, and manage a high-performing sales team.
    • Provide ongoing coaching, mentoring, and performance evaluations to the sales team.
    • Foster a culture of teamwork, motivation, and accountability among the sales staff.
  3. Driving Revenue:
    • Monitor market trends and competitor activities to adjust strategies accordingly.
    • Implement pricing strategies and promotional campaigns to drive revenue growth.
    • Negotiate contracts and agreements with clients and third-party vendors.
  4. Marketing and Brand Management:
    • Develop and execute marketing plans to promote the hotel's services, amenities, and special offerings.
    • Manage advertising campaigns across various channels including digital, print, and social media.
    • Maintain brand integrity and ensure consistency in messaging across all marketing efforts.
  5. Customer Relationship Management:
    • Build and maintain strong relationships with key accounts and corporate clients.
    • Oversee the handling of customer inquiries, complaints, and special requests.
    • Implement strategies to enhance customer satisfaction and loyalty.
  6. Budgeting and Reporting:
    • Prepare annual sales and marketing budgets and monitor expenditures.
    • Track and analyze sales performance metrics, market trends, and guest satisfaction scores.
    • Generate regular reports for senior management detailing sales achievements, challenges, and opportunities.

Salary Range: $173,000 to $230,000 USD Gross Annually

Your skills and experience include:

  • Bachelor’s degree in Marketing, Business Administration, or a related field; Master’s degree preferred.
  • Proven experience in a similar role within the hospitality industry, with a track record of success in driving sales and revenue growth.
  • Strong leadership and management skills with the ability to inspire and motivate a team.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinker with a results-oriented mindset.
  • Proficiency in sales and marketing software and tools.
  • Familiarity with revenue management principles and practices.

Your team and working environment:

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.  The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. 

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Visa Requirements:
Must have proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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