Conference & Sales Coordinator - Ibis Melbourne Hotel & Apartments

Ibis Melbourne Hotel & Apartments is looking for a Conference & Sales Coordinator to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.

Ibis Melbourne Hotel & Apartments have three dedicated conference venues that cater to both large and small events, with the largest space capable of hosting up to 300 attendees.

• Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
• Taking complete ownership of the Events Coordination process in all aspects
• Coordinating meetings and social events, ensuring customer satisfaction and promoting return business.
• All administrative tasks including: billing, payments & post event follow up
• Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
• Client relationship building.
• Drive sales to ensure targets are achieved.
• Conduct exceptional site inspections with clients to showcase hotel facilities

• Authentic customer service, interpersonal and communication skills with the ability to be flexible in your approach
• A ‘quick thinker’ with excellent problem solving skills. 
•  A great team player, who proactively looks to assist where possible.
• Strong administration, coordination skills, especially in regards to deadlines.
• Excellent attention to detail
• Previous experience in an events environment, with good understanding of events/hospitality operations

If you are motivated, have a love for Meetings & Events, high energy and eagerness to develop your professional brand then this is the perfect opportunity for you. 

• What is in it for you:

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
• Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun