- Full-Time
- Temporary
- NOVOTEL
- Rooms
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Novotel Paris Centre Tour Eiffel, Paris, France
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REF27838Z
Bagagiste CDD H/F
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
A proximité de la Tour Eiffel, le Novotel Paris Centre Tour Eiffel propose 764 chambres, deux restaurants dont le « Greem », un restaurant gastronomique japonais « Le Benkay », ainsi qu’un centre de convention de 3000m² avec un amphithéâtre.
Face à la Seine, nos clients peuvent se restaurer dans notre bar et se détendre dans notre centre de fitness qui dispose d’une piscine avec un toit ouvrant.
Composé d’une clientèle internationale multi segments, son équipe de près de 300 talents participent au succès de l’hôtel.
MISSIONS :
- Vous assurez la plus haute qualité d’accueil et de service aux clients durant le séjour
- Vous êtes à la disposition de la clientèle à laquelle vous rendez de nombreux services au cours de son séjour : port des bagages, courses, appel de taxis, etc.
- Vous êtes parfaitement informé des arrivées et départs de chaque journée
- Vous contribuez, par une relation chaleureuse et personnalisée, à la fidélisation du client
- Vous portez les bagages du client avec courtoisie, dès son arrivée et vous descendez les bagages lors de leurs départs
- Fort de proposition, vous proposez de nouvelles idées permettant l’amélioration de l’accueil, l’augmentation des ventes et la fidélisation des clients
- Vous savez reconnaître les clients et répondre à toutes leurs demandes
- Vous contrôlez les chambres lors de la livraison des bagages
- Vous travaillez en collaboration avec le PC Sécurité et vous les informez de toute présence douteuse (objet ou personne) ou situation anormale dans le lobby ou les étages
EXPERIENCE
- Formation hôtelière de type CAP/BEP d’un an minimum
- Une expérience en hôtellerie est un plus
- Vous parlez couramment anglais
- Vous maitrisez des outils informatiques
- Optimisme, passion, innovation, créativité, adaptabilité, capacité de remise en question, orienté client et capacité à atteindre des objectifs ambitieux et à relever des challenges
Qualités :
- Souriant
- Dynamique
- Réactif
- Spontané
Avantages
Mais ne vous méprenez pas, nous avons plein de points bonus + nous aussi :
• Indemnité compensatrice de nourriture (nous sommes des grands gourmands chez nous)
• Cours collectif de sport (nous faisons attention tout de même à notre summer body et ça, même en hiver !)
• Et enfin, une super ambiance au sein de l’équipe !!!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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