- Full-Time
- Permanent
- MOVENPICK
- Rooms
__jobinformationwidget.freetext.LocationText__
Mövenpick hotel Brussels Airport (Opening December 2024), Zaventem, Belgium
__jobinformationwidget.freetext.ExternalReference__
REF46940I
Shiftleader (m/f)
Region
Europe and North Africa
Mövenpick hotel Brussels Airport (Opening December 2024)
Mövenpick Brussels Airport is a flagship hotel of Movenpick Hotels and Resorts, located near the airport and the historic centre of Brussels. The 103 stylish rooms are the perfect accommodation for both short and long stays. We believe in combining professionalism with a relaxed atmosphere in a unique location. Enjoy our wellness facilities, fitness centre, or a culinary experience at our rooftop restaurant, Magritte, during your stay. Experience unmatched convenience at Mövenpick hotel Brussels Airport. Located near the airport, enjoy seamless accessibility for stress-free travel and effortless exploration of nearby attractions. Your gateway to adventure awaits. Welcome to Mövenpick Hotel Brussels Airport. Our team is here to ensure your stay with us is nothing short of exceptional. Whether you are traveling for business or leisure, we're dedicated to making your time with us memorable.
About Mövenpick Hotel Brussels Airport
Mövenpick Hotel Brussels Airport is a modern and elegant hotel, ideally located near Brussels Airport. Our hotel is renowned for its hospitality, comfort and excellent service, making us a popular choice for both business and leisure travelers. As part of the Accor Group, we are committed to upholding the highest standards of customer satisfaction. We are looking for a dedicated Shift Leader Reception to play a key role in our reception team, ensuring our guests have an unforgettable experience.
Job Description
As Shift Leader Reception, you will be the central figure at the reception desk. You will coordinate daily operations, support the team, and ensure every guest is warmly welcomed and assisted with the highest level of service. Prior experience with Accor standards is an asset, allowing you to immediately contribute to the premium service quality that Mövenpick and Accor are known for.
Responsibilities:
- Supervise the reception team and coordinate daily activities.
- Greet guests, handle check-ins and check-outs, and respond to guest inquiries and requests.
- Ensure adherence to Accor guidelines and procedures.
- Lead the team in delivering excellent hospitality, following Accor’s service and quality standards.
- Handle guest complaints and issues in a professional and friendly manner.
- Train and develop new and current team members.
- Process payments and ensure accurate administrative records.
- Collaborate with other hotel departments to ensure a seamless guest experience.
- Assist management in operational decision-making and improvements.
Your Profile:
- Minimum of 2 years’ experience in a similar role within the hotel industry, preferably with Accor Group experience.
- Familiarity with hotel reservation systems (experience with Accor systems such as Opera is a plus).
- Strong organizational and communication skills.
- A high sense of responsibility and attention to detail.
- Flexible availability, willing to work shifts, including weekends and public holidays.
- Proficiency in Dutch, English, and French, both spoken and written.
- A friendly, guest-oriented attitude, with the ability to stay calm under pressure and work as part of a team.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Sanderson London, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MORGANS ORIGINALS
Job type
Permanent
Locations
London
Job Category
Rooms
Description
We have a fabulous opportunity to join Sanderson in our Front Office team as our Front Office Manager.You will oversee the Front Office team, ensuring that you lead from the front incorporating our ho
Reference
17e59a4c-2484-496f-abfa-acc64236de21
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSIONS :Le/La réceptionniste assure l’accueil des clients pendant la durée de leur séjour, de l’arrivée au départ, et les renseigne. Il/Elle satisfait au mieux le client et est tenu de vérifier que
Reference
7f1a3bec-f8d8-4673-91ea-4cebf476973e
Expiry Date
01/01/0001
Salary
Location
The Sebel Sydney Martin Place, Sydney, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
THE SEBEL
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
What will you be doing?Complete thorough audits of all daily revenue and postings, making necessary adjustments to ensure accuracy of reporting.Collate paperwork for departures, including credit card
Reference
beccddc1-1d6b-4f32-8373-8f7d498673e4
Expiry Date
01/01/0001
Salary
Location
Sofitel Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Reference
63a95b74-6f37-4068-8c50-098e808d8722
Expiry Date
01/01/0001
Salary
Location
Raffles London at The OWO, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Temporary
Locations
London
Job Category
Rooms
Description
An exceptional opportunity presents itself for a Housekeeping Supervisor to join the Rooms Department at Raffles London at the OWO.Reporting into Assistant Executive Housekeeper, you will be responsib
Reference
64b0948b-dff1-4e73-8c6b-4c8b233837a9
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doAs Front Office intern, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being an SLS ambassador: Deal with the arrival and
Reference
3a98267e-0080-4367-b299-fb4bcef60f1b
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Guest Experience intern to join the team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally frie
Reference
7f5def87-ac67-41f1-8115-8813eefce2af
Expiry Date
01/01/0001
Salary
Location
Swissôtel Resort Bodrum Beach, Turgutreis, Turkey
Experience Level
Executive
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Turgutreis
Job Category
Rooms
Description
Consistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Condu
Reference
ebc85559-b020-44f9-99f5-3d7c596c9f00
Expiry Date
01/01/0001
Salary
Location
Novotel Bengaluru Outer Ring Road, Bengaluru, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Rooms
Description
Key Responsibilities:Recruit, train, and supervise housekeeping staff.Schedule shifts and delegate tasks to ensure efficient operations.Conduct regular performance evaluations and provide feedback.Ins
Reference
b59113f3-75b2-4649-84dd-f6a3c5446d27
Expiry Date
01/01/0001
Salary
Location
BORDEAUX BEGLES, BEGLES
Experience Level
Associate
Mid-Senior Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Ibis Styles Bordeaux Bègles une Femme/Valet de chambre F/H, en CDI Temps partiel 25H , à partir du 02 Mai 2024. Rejoignez un esprit d’équipe et un hôtel ouvert s
Reference
APGOO759
Expiry Date
01/01/0001