Credit Supervisor

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Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.

Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.

To supervise the day-to-day activities of the Credit department and ensure all standards are followed

•    To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed
•    To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary 
•    To ensure local credit policies are followed
•    To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
•    To ensure proper handling of the filing systems in place according to policies and procedures
•    To monitor the Accounts Receivables as required

•    Manage relations with credit reporting agencies.
•    Manage relations with credit insurance providers.
•    Manage relations with the sales department.
•    Manage all account queries and disputes.
•    Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
•    Daily review of Accounts Receivable ledger and monitor incoming payment.
•    Responsible for Ageing of Debtors and maintaining the same under control.
•    Responsible for compiling all group billing.
•    Focus on minimizing the AR outstanding balance.
•    Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
•    Monitor the AR ledger on a daily basis, If any discrepancies found then corrective measures to be taken after co-ordinating with the PMS vendor.
•    Ensuring prompt, accurate and efficient system for billing of current and aged accounts.
•    Review the AR Aging report on a daily basis.
•    Review the Guest Ledger High Balance report daily and reporting discrepancies, ensuring check-in / check-out procedures are followed.
•    Administer credit processes and policies for other departments in the hotel.
•    Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
•    Ensure the timely credit collections of all outstanding payments.

• Diploma in Accounting / Finance
• Minimum 1 year of experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
• Turkish citizenship

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.