Cluster Talent & Culture Manager - Trưởng phòng Tài năng & Văn hóa kiêm nhiệm (Mövenpick Hotel Hanoi Centre & Mercure Hanoi La Gare Hotel)

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors. 

We have also integrated some Vietnamese touches into the interior to give it a sense of place.

Business Performance

• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Talent & Culture Management

• Formulate and implement policies, procedures and standards pertaining to Talent & Culture Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with various sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues

Team Management

• Interview, select and recruit 
• Identify and develop team members with potential
• Develop, conduct maintain all employee training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Training & Development Management

• Lead the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Initiate all training activities within the hotel and directly deliver off job training

Knowledge and Experience

• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of Human Resources Management experience
• Excellent reading, writing and verbal proficiency in Vietnamese and English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Excellent interpersonal communication and negotiation skills
• Ability to multi-task, benefiting administration and employee wellness and safety initiative. Passion to train and develop team members
• Flexible and able to embrace and respond to change effectively
• Strong motivational, and leadership skills
• Well-presented and professionally groomed at all times

• Medical insurance is provided
• Take 2 days off/week
• 100% social insurance payment based on salary from the first day of work
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities