Assistant Learning & Development Manager

Novotel, ibis & Adagio Fujairah is a hotel cluster located a few minutes away from the city's landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped meeting rooms and a ballroom with the capacity up to 1,000 guests.

What You’ll Do:
As an Assistant L&D Manager, you will play a key role in designing and delivering cutting-edge learning and development programs. You’ll work closely with teams across the organization to ensure that all employees have access to the tools and training they need to grow in their roles and contribute to our collective success.

Key Responsibilities:

• Training & Development: Design and deliver engaging and effective training programs that address the needs of different departments and levels of employees. This includes onboarding, leadership development, technical skills training, and customer service excellence.
• Needs Assessment: Conduct regular assessments to identify training needs and performance gaps. Collaborate with department heads to tailor training initiatives that meet specific departmental and organizational goals.
• •Program Management: Oversee the development and execution of a structured learning calendar. Manage training resources, including internal and external trainers, materials, and budgets.
• Talent Development: Implement strategies for career development and succession planning. Support employees in their personal and professional growth through mentoring and coaching programs.
• Evaluation & Feedback: Establish metrics to evaluate the effectiveness of training programs. Collect and analyze feedback from participants to continuously improve the learning experience.
• Compliance & Standards: Ensure all training programs comply with industry standards, health and safety regulations, and organizational policies. Maintain up-to-date knowledge of training trends and best practices in the hospitality industry.
• Collaboration: Work closely with T&C and other departments to integrate training programs with broader T&C initiatives. Foster a culture of continuous learning and development across the organization.
• Reporting: Prepare and present regular reports on training activities, outcomes, and ROI to senior management. Track and report on key performance indicators related to training and development.

• 3+ years of experience in Learning & Development or related roles.
• Strong communication and facilitation skills.
• Experience with Learning Management Systems (LMS) and e-learning tools.
• Ability to collaborate with cross-functional teams and manage multiple projects.
• A passion for continuous learning and innovation.