Assistant Manager - People and Development

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

The Assistant Manager – People & Development at Roswyn – A Morgans Original Hotel will support the People & Development function in managing day-to-day people operations, employee engagement, talent acquisition, learning and development, and employee relations. The role will work closely with department heads to ensure effective people practices and a positive employee experience, in line with Roswyn and Morgans Originals' values.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Support recruitment activities across departments as per operational requirements.
• Coordinate with department heads for manpower requirements and recruitment closures.
• Ensure smooth onboarding and integration of new employees.
• Maintain recruitment records, trackers, and employee documentation.

Learning & Development

• Coordinate and support training programs to enhance employee skills and service standards.
• Assist in planning and executing induction and orientation programs.
• Maintain training records and support employee development initiatives.
• Encourage a culture of continuous learning and professional growth.

Employee Engagement & Culture

• Support employee engagement activities and initiatives across the hotel.
• Promote a positive, inclusive, and collaborative work environment.
• Address employee queries and concerns professionally and escalate matters where required.
• Support People & Development initiatives that reflect Roswyn's values and culture.

Performance & Talent Management

• Support the performance appraisal process and ensure timely completion.
• Assist in identifying development needs and career growth opportunities.
• Maintain performance and talent management records.
• Support succession planning and talent development initiatives.

People Operations & Compliance

• Support day-to-day People & Development operations and employee lifecycle processes.
• Ensure employee records and documentation are maintained accurately.
• Assist in employee relations, grievance handling, and disciplinary processes.
• Support payroll and benefits administration in coordination with Finance.
• Ensure compliance with applicable labour laws, hotel policies, and internal processes.

• Experience in People & Development / Human Resources, preferably within a luxury hotel or lifestyle hospitality environment.
• Good knowledge of HR practices and employee lifecycle processes.
• Strong communication, interpersonal, and coordination skills.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office and HR systems.
• Ability to work effectively with multicultural teams.