Hotel Maintenance Worker (Duty Technician)

Join our dedicated and dynamic team at Pullman Rotorua, a premier hotel located in the heart of Rotorua, known for its exceptional service and vibrant atmosphere. We pride ourselves on delivering memorable guest experiences and are looking for a motivated and friendly individual to fill the role of Hotel Maintenance Worker (Duty Technician)

As a Hotel Maintenance Worker (Duty Technician) you will play a crucial role in maintaining the smooth operation of the hotel’s technical systems, including IT, audiovisual equipment, Wi-Fi, and in-room technologies such as Chromecast and televisions.This role requires excellent problem-solving skills, attention to detail, and the ability to work both independently and as part of a team. 

Key Responsibilities:

• Perform routine maintenance tasks across the hotel
• Respond to guest requests for maintenance issues in a timely and professional manner.
• Conduct regular inspections of equipment, facilities, and common areas to identify and resolve any maintenance needs.
• In this role, you will also be responsible for troubleshooting and maintaining IT systems, including hotel Wi-Fi, Chromecast services, and in-room televisions, ensuring guests have a seamless and enjoyable tech experience during their stay.
• Assist with preventative maintenance plans to ensure smooth operations of all hotel systems (e.g., HVAC, lighting, appliances, Room Inspections).
• Ensure all maintenance tasks are completed in line with health and safety regulations.
• Collaborate with management and other departments to address any issues and maintain high standards of hotel upkeep.
• Keep accurate records of maintenance work and inventory.
• Maintain a data bases of contractors, environment, inspections

Requirements:

• Proven experience in general maintenance, ideally within a hotel or hospitality setting
• Proficiency in computer skills is important for this role, outlook, word, excel
• Basic knowledge of electrical, plumbing, and HVAC systems.
• Ability to troubleshoot and repair common maintenance issues.
• Strong attention to detail and commitment to safety.
• Excellent communication skills and a guest-focused approach.
• Ability to work independently and as part of a team.
• This role is a minimum guarantee of 24 hours per week, does include weekend work

What we offer;

• A supportive and vibrant working environment with great team
• Opportunities for professional development and career advancement
• Staff discounts on accommodation, dining, and other services
• Duty meals while on shift

Please note, this role is only open to candidates with valid work rights in New Zealand or are New Zealand Residents or Citizens. Unfortunately, we are unable to offer visa sponsorship or consider applications from offshore candidates at this time.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.